// Questions file created by MCBuilder © Mike Capstick
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 gametitle='Hotel Management Terms'; 
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questions[1]='ABS is~Australian Bureau of Statistics.~A percentage of the total product cost paid to travel agents for selling the product to the consumer.~Detailed description of a traveller\'s journey as shown on their tickets; can also include accommodation and other pre-arranged activities.~paid to secure a reservation.~The intrastate market.~A~1~1~ ABS is Australian Bureau of Statistics.<br /> Commissions is A percentage of the total product cost paid to travel agents for selling the product to the consumer.<br /> Deposit Money is paid to secure a reservation.<br /> Itinerary is Detailed description of a traveller\'s journey as shown on their tickets; can also include accommodation and other pre-arranged activities.<br /> Local Market is The intrastate market.<br />';
questions[2]='Advertorial is~A paid advertisement in the print media that resembles a story or editorial comment.~Agents with a formal arrangement with a wholesaler who prefers to use their product.~Those businesses that provide industry products like accommodation, transportation, car rentals, restaurants and attractions.~The total number of travellers within a market category.~A marketing term used to describe the physical means by which a product or service is made known to customers.~A~1~1~ Advertorial is A paid advertisement in the print media that resembles a story or editorial comment.<br /> Distribution is A marketing term used to describe the physical means by which a product or service is made known to customers.<br /> Market Volume is The total number of travellers within a market category.<br /> Preferred Agents is Agents with a formal arrangement with a wholesaler who prefers to use their product.<br /> Suppliers is Those businesses that provide industry products like accommodation, transportation, car rentals, restaurants and attractions.<br />';
questions[3]='AFTA is~Australian Federation of Travel Agents.~The individuals and organisations who are  potentially involved in developing policy, strategy, initiatives and decision-making.~Free of charge.~Detailed description of a traveller\'s journey as shown on their tickets; can also include accommodation and other pre-arranged activities.~The mix of media (radio, print, television, direct marketing, etc) to bring your product to the attention of consumers.~A~1~1~ AFTA is Australian Federation of Travel Agents.<br /> FOC is Free of charge.<br /> Itinerary is Detailed description of a traveller\'s journey as shown on their tickets; can also include accommodation and other pre-arranged activities.<br /> Marketing Mix is The mix of media (radio, print, television, direct marketing, etc) to bring your product to the attention of consumers.<br /> Stakeholders is The individuals and organisations who are  potentially involved in developing policy, strategy, initiatives and decision-making.<br />';
questions[4]='AITT is~Australian Institute of Travel and Tourism.~Hotel rooms, airline tickets or other travel services held for a specific client.~A man-made or natural facility, location or activity that offers an item or items of specific interest.~Research study to analyse whether advertising respondents actually were converted to travellers as a result of advertising and follow-up material.~Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.~A~1~1~ AITT is Australian Institute of Travel and Tourism.<br /> Attraction is A man-made or natural facility, location or activity that offers an item or items of specific interest.<br /> Booked is Hotel rooms, airline tickets or other travel services held for a specific client.<br /> Conversion Study is Research study to analyse whether advertising respondents actually were converted to travellers as a result of advertising and follow-up material.<br /> Seasonal Travel is Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.<br />';
questions[5]='Allotment is~A limited number of rooms or seats available to wholesalers to free sell.~A percentage indicating the number of bed nights sold (compared to the number available) in a hotel, resort, motel or destination.~The accommodation rate quoted to the public.~A hotel, motel, inn, lodge or other accommodation facility as well as tour, attraction or activity.~Business that continues to return, thereby generating increased profits.~A~1~1~ Allotment is A limited number of rooms or seats available to wholesalers to free sell.<br /> Gross Rate is The accommodation rate quoted to the public.<br /> Occupancy Rate is A percentage indicating the number of bed nights sold (compared to the number available) in a hotel, resort, motel or destination.<br /> Product is A hotel, motel, inn, lodge or other accommodation facility as well as tour, attraction or activity.<br /> Rack Rate is The accommodation rate quoted to the public.<br /> Repeat Business is Business that continues to return, thereby generating increased profits.<br /> Room Allocation is A limited number of rooms or seats available to wholesalers to free sell.<br />';
questions[6]='ANR is~Arrival notification report used by wholesale agents.~Local tourism marketing organisations specialising in developing conventions, meetings, conferences and visitation to a city or region.~The percentage of business within a market category.~Regional Tourism Organisation.~Building Marketing and promotional programs designed to increase attendance at conventions, trade shows, meetings, and events.~A~1~1~ ANR is Arrival notification report used by wholesale agents.<br /> Attendance is Building Marketing and promotional programs designed to increase attendance at conventions, trade shows, meetings, and events.<br /> Convention and Visitors Bureau is Local tourism marketing organisations specialising in developing conventions, meetings, conferences and visitation to a city or region.<br /> Market Share is The percentage of business within a market category.<br /> RTO is Regional Tourism Organisation.<br />';
questions[7]='APEX is~Airlines advanced purchase fare.~Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.~Computerised systems used by travel agencies offering airline, hotel, car rental and tours to determine availability and arrange bookings.~The owner and/or manager of the product.~Negotiated air fare for convention, trade show, meeting, group and corporate travel.~A~1~1~ APEX is Airlines advanced purchase fare.<br /> Discounted Fare is Negotiated air fare for convention, trade show, meeting, group and corporate travel.<br /> Operator is The owner and/or manager of the product.<br /> Reservation Systems is Computerised systems used by travel agencies offering airline, hotel, car rental and tours to determine availability and arrange bookings.<br /> Seasonal Travel is Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.<br />';
questions[8]='ATC is~Australian Tourist Commission now part of Tourism Australia.~A travel component (room or seat) allotted to a wholesaler so they can sell, and confirm the booking, directly with the client.~Local tourism marketing organisations specialising in developing conventions, meetings, conferences and visitation to a city or region.~Involves the use of structured questions in order to provide uniform results which are representative of the desired population.~A percentage indicating the number of bed nights sold (compared to the number available) in a hotel, resort, motel or destination.~A~1~1~ ATC is Australian Tourist Commission now part of Tourism Australia.<br /> Convention and Visitors Bureau is Local tourism marketing organisations specialising in developing conventions, meetings, conferences and visitation to a city or region.<br /> Free Sell is A travel component (room or seat) allotted to a wholesaler so they can sell, and confirm the booking, directly with the client.<br /> Occupancy Rate is A percentage indicating the number of bed nights sold (compared to the number available) in a hotel, resort, motel or destination.<br /> Quantitative Research is Involves the use of structured questions in order to provide uniform results which are representative of the desired population.<br />';
questions[9]='ATE is~Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.~Business that continues to return, thereby generating increased profits.~Bed and Breakfast facility (usually not more than six rooms).~The rate provided to wholesalers and tour operators that can be marked up to sell to the customer.~A single travel component. Grouped together tour components form a package.~A~1~1~ ATE is Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.<br /> B & B is Bed and Breakfast facility (usually not more than six rooms).<br /> Nett Rate is The rate provided to wholesalers and tour operators that can be marked up to sell to the customer.<br /> Repeat Business is Business that continues to return, thereby generating increased profits.<br /> Tourism Component is A single travel component. Grouped together tour components form a package.<br />';
questions[10]='ATEC is~Australian Tourism Export Council formerly known as ITOA.~Advertising and promotions, aimed at consumer and trade, designed to build awareness and desire to travel to a particular location.~Business variations across the seasons.~Detailed description of a traveller\'s journey as shown on their tickets; can also include accommodation and other pre-arranged activities.~A travel component (room or seat) allotted to a wholesaler so they can sell, and confirm the booking, directly with the client.~A~1~1~ ATEC is Australian Tourism Export Council formerly known as ITOA.<br /> Destination Marketing is Advertising and promotions, aimed at consumer and trade, designed to build awareness and desire to travel to a particular location.<br /> Free Sell is A travel component (room or seat) allotted to a wholesaler so they can sell, and confirm the booking, directly with the client.<br /> Itinerary is Detailed description of a traveller\'s journey as shown on their tickets; can also include accommodation and other pre-arranged activities.<br /> Seasonality is Business variations across the seasons.<br />';
questions[11]='ATLAS is~Computer/reservation system used by some travel agents.~Costs of goods that vary when purchased eg fuel and food.~A single travel component. Grouped together tour components form a package.~Estimated time of arrival.~A limited number of rooms or seats available to wholesalers to free sell.~A~1~1~ Allotment is A limited number of rooms or seats available to wholesalers to free sell.<br /> ATLAS is Computer/reservation system used by some travel agents.<br /> ETA is Estimated time of arrival.<br /> Room Allocation is A limited number of rooms or seats available to wholesalers to free sell.<br /> Tourism Component is A single travel component. Grouped together tour components form a package.<br /> Variable Costs is Costs of goods that vary when purchased eg fuel and food.<br />';
questions[12]='Attendance is~Building Marketing and promotional programs designed to increase attendance at conventions, trade shows, meetings, and events.~An individual or company that sells tour packages and tour product to travel agents.~Suppliers of tourist services and products.~An assessment tour of a destination or facility by a meeting planner~Confirmation slip, advice notice or pre-payment instrument that is exchanged for the travel service.~A~1~1~ Attendance is Building Marketing and promotional programs designed to increase attendance at conventions, trade shows, meetings, and events.<br /> Providers is Suppliers of tourist services and products.<br /> Site Inspection is An assessment tour of a destination or facility by a meeting planner<br /> Tour Wholesaler is An individual or company that sells tour packages and tour product to travel agents.<br /> Voucher is Confirmation slip, advice notice or pre-payment instrument that is exchanged for the travel service.<br />';
questions[13]='Attraction is~A man-made or natural facility, location or activity that offers an item or items of specific interest.~Business variations across the seasons.~The percentage of people within a specific target audience reached by an advertising campaign.~Involves the use of structured questions in order to provide uniform results which are representative of the desired population.~Organised trips for travel writers for the purpose of assisting them in developing stories about tourist destinations. Often journalists travel independently, though with the assistance of a state tourism office.~A~1~1~ Attraction is A man-made or natural facility, location or activity that offers an item or items of specific interest.<br /> Media Visits is Organised trips for travel writers for the purpose of assisting them in developing stories about tourist destinations. Often journalists travel independently, though with the assistance of a state tourism office.<br /> Quantitative Research is Involves the use of structured questions in order to provide uniform results which are representative of the desired population.<br /> Reach is The percentage of people within a specific target audience reached by an advertising campaign.<br /> Seasonality is Business variations across the seasons.<br />';
questions[14]='Average rate per room occupied is~A very useful statistic that is calculated by dividing total sales of rooms during a set period by the total number of rooms occupied during that period.~The division of the total market into groups of customers with common characteristics.~Organised free trips for travel agents, tour operators, tour wholesalers or journalists~Bureau of Tourism Research now part of Tourism Australia (now known as TRA).~Central Booking Office.~A~1~1~ Average rate per room occupied is A very useful statistic that is calculated by dividing total sales of rooms during a set period by the total number of rooms occupied during that period.<br /> BTR is Bureau of Tourism Research now part of Tourism Australia (now known as TRA).<br /> CBO is Central Booking Office.<br /> Familiarisation Tours is Organised free trips for travel agents, tour operators, tour wholesalers or journalists<br /> Market Segmentation is The division of the total market into groups of customers with common characteristics.<br />';
questions[15]='AVIC is~Accredited Visitor Information Centre.~Confirmation slip, advice notice or pre-payment instrument that is exchanged for the travel service.~A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.~A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.~A customer with a reservation at a restaurant, hotel etc who fails to show up and does not cancel.~A~1~1~ AVIC is Accredited Visitor Information Centre.<br /> No Show is A customer with a reservation at a restaurant, hotel etc who fails to show up and does not cancel.<br /> Package is A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.<br /> Visitor Information Centre is A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.<br /> Voucher is Confirmation slip, advice notice or pre-payment instrument that is exchanged for the travel service.<br />';
questions[16]='B & B is~Bed and Breakfast facility (usually not more than six rooms).~Negotiated hotel rate for convention, trade show, meeting, tour or incentive groups.~Marketing a destination, product or service to consumers and the trade outside of Australia.~Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.~Central Booking Office.~A~1~1~ ATE is Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.<br /> B & B is Bed and Breakfast facility (usually not more than six rooms).<br /> CBO is Central Booking Office.<br /> Group Rate is Negotiated hotel rate for convention, trade show, meeting, tour or incentive groups.<br /> International Marketing is Marketing a destination, product or service to consumers and the trade outside of Australia.<br />';
questions[17]='Bed Tax is~A tax added to the price of a hotel room.~A hotel, resort, attraction, city, region or state.~The rate provided to wholesalers and tour operators that can be marked up to sell to the customer.~International Air Transport Association.~The collective term for tour operators, wholesalers and travel agents, also known as Travel Trade.~A~1~1~ Bed Tax is A tax added to the price of a hotel room.<br /> Destination is A hotel, resort, attraction, city, region or state.<br /> IATA is International Air Transport Association.<br /> Nett Rate is The rate provided to wholesalers and tour operators that can be marked up to sell to the customer.<br /> Travel Industry is The collective term for tour operators, wholesalers and travel agents, also known as Travel Trade.<br />';
questions[18]='Benchmarking is~Comparing results with similar tourism businesses or assessing the business against an industry average.~A package tour operator, wholesaler or travel agency that primarily organises, packages and sells incentive travel.~Estimated time of departure.~Involves the use of structured questions in order to provide uniform results which are representative of the desired population.~A tax added to the price of a hotel room.~A~1~1~ Bed Tax is A tax added to the price of a hotel room.<br /> Benchmarking is Comparing results with similar tourism businesses or assessing the business against an industry average.<br /> ETD is Estimated time of departure.<br /> Incentive House is A package tour operator, wholesaler or travel agency that primarily organises, packages and sells incentive travel.<br /> Quantitative Research is Involves the use of structured questions in order to provide uniform results which are representative of the desired population.<br />';
questions[19]='BEC is~Business Enterprise Centre.~A man-made or natural facility, location or activity that offers an item or items of specific interest.~Australian Institute of Travel and Tourism.~A member of the travel trade who reserves room blocks from accommodation or co-ordinates the development of a travel product.~A limited number of rooms or seats available to wholesalers to free sell.~A~1~1~ AITT is Australian Institute of Travel and Tourism.<br /> Allotment is A limited number of rooms or seats available to wholesalers to free sell.<br /> Attraction is A man-made or natural facility, location or activity that offers an item or items of specific interest.<br /> BEC is Business Enterprise Centre.<br /> Buyer is A member of the travel trade who reserves room blocks from accommodation or co-ordinates the development of a travel product.<br /> Room Allocation is A limited number of rooms or seats available to wholesalers to free sell.<br />';
questions[20]='BLIS is~Business Licence Information Service.~Suppliers of tourist services and products.~paid to secure a reservation.~A man-made or natural facility, location or activity that offers an item or items of specific interest.~An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.~A~1~1~ Attraction is A man-made or natural facility, location or activity that offers an item or items of specific interest.<br /> BLIS is Business Licence Information Service.<br /> Co-operative Partner is An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.<br /> Deposit Money is paid to secure a reservation.<br /> Providers is Suppliers of tourist services and products.<br />';
questions[21]='Block Booking is~Hotel rooms held without deposit.~Australian Federation of Travel Agents.~A news article or feature story written by the subject of the story for delivery and potential placement in the media.~The advance booking of a travel product or component.~Business variations across the seasons.~A~1~1~ AFTA is Australian Federation of Travel Agents.<br /> Block Booking is Hotel rooms held without deposit.<br /> Press/Media Release is A news article or feature story written by the subject of the story for delivery and potential placement in the media.<br /> Reservation is The advance booking of a travel product or component.<br /> Seasonality is Business variations across the seasons.<br />';
questions[22]='Booked is~Hotel rooms, airline tickets or other travel services held for a specific client.~A very useful statistic that is calculated by dividing total sales of rooms during a set period by the total number of rooms occupied during that period.~International Air Transport Association.~Those businesses that provide industry products like accommodation, transportation, car rentals, restaurants and attractions.~An assessment tour of a destination or facility by a meeting planner~A~1~1~ Average rate per room occupied is A very useful statistic that is calculated by dividing total sales of rooms during a set period by the total number of rooms occupied during that period.<br /> Booked is Hotel rooms, airline tickets or other travel services held for a specific client.<br /> IATA is International Air Transport Association.<br /> Site Inspection is An assessment tour of a destination or facility by a meeting planner<br /> Suppliers is Those businesses that provide industry products like accommodation, transportation, car rentals, restaurants and attractions.<br />';
questions[23]='Booking is~Term used to refer to a completed sale by a destination, convention centre, facility, hotel or supplier (ie convention, meeting, trade show or group business booking).~A percentage indicating the number of bed nights sold (compared to the number available) in a hotel, resort, motel or destination.~Australian Bureau of Statistics.~Another term for travel agents who sell travel products directly to consumers.~The division of the total market into groups of customers with common characteristics.~A~1~1~ ABS is Australian Bureau of Statistics.<br /> Booking is Term used to refer to a completed sale by a destination, convention centre, facility, hotel or supplier (ie convention, meeting, trade show or group business booking).<br /> Market Segmentation is The division of the total market into groups of customers with common characteristics.<br /> Occupancy Rate is A percentage indicating the number of bed nights sold (compared to the number available) in a hotel, resort, motel or destination.<br /> Retailer is Another term for travel agents who sell travel products directly to consumers.<br />';
questions[24]='BTR is~Bureau of Tourism Research now part of Tourism Australia (now known as TRA).~Roads and Traffic Authority.~The percentage of people within a specific target audience reached by an advertising campaign.~See press release.~Bed and Breakfast facility (usually not more than six rooms).~A~1~1~ B & B is Bed and Breakfast facility (usually not more than six rooms).<br /> BTR is Bureau of Tourism Research now part of Tourism Australia (now known as TRA).<br /> Media Release is See press release.<br /> Reach is The percentage of people within a specific target audience reached by an advertising campaign.<br /> RTA is Roads and Traffic Authority.<br />';
questions[25]='Business Travel is~Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.~Australian Tourist Commission now part of Tourism Australia.~Accredited Visitor Information Centre.~Local tourism marketing organisations specialising in developing conventions, meetings, conferences and visitation to a city or region.~The process of keeping track of available tourism product.~A~1~1~ ATC is Australian Tourist Commission now part of Tourism Australia.<br /> AVIC is Accredited Visitor Information Centre.<br /> Business Travel is Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.<br /> Convention and Visitors Bureau is Local tourism marketing organisations specialising in developing conventions, meetings, conferences and visitation to a city or region.<br /> Inventory is The process of keeping track of available tourism product.<br />';
questions[26]='Buyer is~A member of the travel trade who reserves room blocks from accommodation or co-ordinates the development of a travel product.~An individual who arranges travel for individuals or groups.~Overseas travellers coming to Australia.~All the tickets and vouchers that are sent to agents by a wholesaler.~The owner and/or manager of the product.~A~1~1~ Buyer is A member of the travel trade who reserves room blocks from accommodation or co-ordinates the development of a travel product.<br /> Documentation is All the tickets and vouchers that are sent to agents by a wholesaler.<br /> Inbound Travellers is Overseas travellers coming to Australia.<br /> Operator is The owner and/or manager of the product.<br /> Travel Agent is An individual who arranges travel for individuals or groups.<br />';
questions[27]='Carriers is~Recognised transport operators eg bus, ship or air.~paid to secure a reservation.~Group travel in which a previously organised group travels together, usually on a custom itinerary.~Bed and Breakfast facility (usually not more than six rooms).~Australian Federation of Travel Agents.~A~1~1~ AFTA is Australian Federation of Travel Agents.<br /> B & B is Bed and Breakfast facility (usually not more than six rooms).<br /> Carriers is Recognised transport operators eg bus, ship or air.<br /> Charter Group is Group travel in which a previously organised group travels together, usually on a custom itinerary.<br /> Deposit Money is paid to secure a reservation.<br />';
questions[28]='CBO is~Central Booking Office.~Free of charge.~Another term for travel agents who sell travel products directly to consumers.~A guest is pre-assigned a room by the property to be available upon arrival.~A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.~A~1~1~ CBO is Central Booking Office.<br /> FOC is Free of charge.<br /> Pre-Registration is A guest is pre-assigned a room by the property to be available upon arrival.<br /> Retailer is Another term for travel agents who sell travel products directly to consumers.<br /> Visitor Information Centre is A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.<br />';
questions[29]='Chambers of Commerce is~Chambers of Commerce serve as an advocate for the community and business as well as a resource for consumers and businesses.~Do not vary and include costs that the operator has no control over eg rates, licences etc.~A hotel, resort, attraction, city, region or state.~The brochure produced by a wholesaler that extends for a full year period.~Computer/reservation system used by some travel agents.~A~1~1~ ATLAS is Computer/reservation system used by some travel agents.<br /> Chambers of Commerce is Chambers of Commerce serve as an advocate for the community and business as well as a resource for consumers and businesses.<br /> Destination is A hotel, resort, attraction, city, region or state.<br /> Fixed Costs is Do not vary and include costs that the operator has no control over eg rates, licences etc.<br /> Mainstream Brochure is The brochure produced by a wholesaler that extends for a full year period.<br />';
questions[30]='Charter Group is~Group travel in which a previously organised group travels together, usually on a custom itinerary.~Bureau of Tourism Research now part of Tourism Australia (now known as TRA).~The mix of media (radio, print, television, direct marketing, etc) to bring your product to the attention of consumers.~Exhibition of tourism goods and services to the industry.~The collective term for tour operators, wholesalers and travel agents, also known as Travel Trade.~A~1~1~ BTR is Bureau of Tourism Research now part of Tourism Australia (now known as TRA).<br /> Charter Group is Group travel in which a previously organised group travels together, usually on a custom itinerary.<br /> Marketing Mix is The mix of media (radio, print, television, direct marketing, etc) to bring your product to the attention of consumers.<br /> Trade Show is Exhibition of tourism goods and services to the industry.<br /> Travel Industry is The collective term for tour operators, wholesalers and travel agents, also known as Travel Trade.<br />';
questions[31]='Commissions is~A percentage of the total product cost paid to travel agents for selling the product to the consumer.~Business that continues to return, thereby generating increased profits.~A member of the travel trade who reserves room blocks from accommodation or co-ordinates the development of a travel product.~Australian Bureau of Statistics.~The same as a tourist, however they have a less fixed itinerary.~A~1~1~ ABS is Australian Bureau of Statistics.<br /> Buyer is A member of the travel trade who reserves room blocks from accommodation or co-ordinates the development of a travel product.<br /> Commissions is A percentage of the total product cost paid to travel agents for selling the product to the consumer.<br /> Repeat Business is Business that continues to return, thereby generating increased profits.<br /> Traveller is The same as a tourist, however they have a less fixed itinerary.<br />';
questions[32]='Complimentary is~No charge is made for the item or service offered.~Refers to any product or service that is bought by or sold to consumers of trade including accommodation, attractions, events, restaurants, transportation, etc.~Recognised transport operators eg bus, ship or air.~Bed and Breakfast facility (usually not more than six rooms).~The accommodation rate quoted to the public.~A~1~1~ B & B is Bed and Breakfast facility (usually not more than six rooms).<br /> Carriers is Recognised transport operators eg bus, ship or air.<br /> Complimentary is No charge is made for the item or service offered.<br /> Gross Rate is The accommodation rate quoted to the public.<br /> Rack Rate is The accommodation rate quoted to the public.<br /> Travel Product is Refers to any product or service that is bought by or sold to consumers of trade including accommodation, attractions, events, restaurants, transportation, etc.<br />';
questions[33]='Convention and Visitors Bureau is~Local tourism marketing organisations specialising in developing conventions, meetings, conferences and visitation to a city or region.~Overseas travellers coming to Australia.~A limited number of rooms or seats available to wholesalers to free sell.~The same as a tourist however they are usually staying in private homes and their principal reason for travel is to visit friends or relatives.~Government Statutory Authority responsible for international and domestic tourism marketing and research and forecasts for the sector.~A~1~1~ Allotment is A limited number of rooms or seats available to wholesalers to free sell.<br /> Convention and Visitors Bureau is Local tourism marketing organisations specialising in developing conventions, meetings, conferences and visitation to a city or region.<br /> Inbound Travellers is Overseas travellers coming to Australia.<br /> Room Allocation is A limited number of rooms or seats available to wholesalers to free sell.<br /> Tourism Australia is Government Statutory Authority responsible for international and domestic tourism marketing and research and forecasts for the sector.<br /> Visiting Friends and Relatives is The same as a tourist however they are usually staying in private homes and their principal reason for travel is to visit friends or relatives.<br />';
questions[34]='Conversion Study is~Research study to analyse whether advertising respondents actually were converted to travellers as a result of advertising and follow-up material.~An educational session in which travel agents, tour operators, tour wholesalers or other members of the travel trade congregate to receive briefings about tourism destinations.~The percentage of business within a market category.~Australian Federation of Travel Agents.~A customer with a reservation at a restaurant, hotel etc who fails to show up and does not cancel.~A~1~1~ AFTA is Australian Federation of Travel Agents.<br /> Conversion Study is Research study to analyse whether advertising respondents actually were converted to travellers as a result of advertising and follow-up material.<br /> Market Share is The percentage of business within a market category.<br /> No Show is A customer with a reservation at a restaurant, hotel etc who fails to show up and does not cancel.<br /> Sales Seminar is An educational session in which travel agents, tour operators, tour wholesalers or other members of the travel trade congregate to receive briefings about tourism destinations.<br />';
questions[35]='Co-op Advertising is~Advertising funded by two or more destinations and/or suppliers.~A major airport, rail or bus centre through which tourists and travellers enter from outside the region.~Each diner at a restaurant.~An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.~Pacific Asia Travel Association.~A~1~1~ Co-op Advertising is Advertising funded by two or more destinations and/or suppliers.<br /> Co-operative Partner is An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.<br /> Cover is Each diner at a restaurant.<br /> Gateway is A major airport, rail or bus centre through which tourists and travellers enter from outside the region.<br /> PATA is Pacific Asia Travel Association.<br />';
questions[36]='Co-operative Marketing is~Marketing programs involving two or more participating companies, institutions or organisations.~Someone who leaves their own area (usually going a distance of a minimum of 50 to 100 kilometres) and stays overnight.~The percentage of people within a specific target audience reached by an advertising campaign.~Bed and Breakfast facility (usually not more than six rooms).~The total number of travellers within a market category.~A~1~1~ B & B is Bed and Breakfast facility (usually not more than six rooms).<br /> Co-operative Marketing is Marketing programs involving two or more participating companies, institutions or organisations.<br /> Market Volume is The total number of travellers within a market category.<br /> Reach is The percentage of people within a specific target audience reached by an advertising campaign.<br /> Tourist is Someone who leaves their own area (usually going a distance of a minimum of 50 to 100 kilometres) and stays overnight.<br />';
questions[37]='Co-operative Partner is~An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.~An individual who arranges travel for individuals or groups.~Rate of fare quoted and published by a travel industry supplier.~These travellers travel independently, not in a group, usually by rental car or public transport.~room in a hotel, motel, B&B or cabin etc.~A~1~1~ Co-operative Partner is An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.<br /> FIT (Free Independent Traveller) is These travellers travel independently, not in a group, usually by rental car or public transport.<br /> Share is room in a hotel, motel, B&B or cabin etc.<br /> Tariff is Rate of fare quoted and published by a travel industry supplier.<br /> Travel Agent is An individual who arranges travel for individuals or groups.<br />';
questions[38]='Cost Benefit Analysis is~A comparison between costs and benefits.~Contains a mission statement, situation analysis, marketing objectives, strategies, tactics and programs of monitoring and control.~A marketing term used to describe the physical means by which a product or service is made known to customers.~Another term for travel agents who sell travel products directly to consumers.~A limited number of rooms or seats available to wholesalers to free sell.~A~1~1~ Allotment is A limited number of rooms or seats available to wholesalers to free sell.<br /> Cost Benefit Analysis is A comparison between costs and benefits.<br /> Distribution is A marketing term used to describe the physical means by which a product or service is made known to customers.<br /> Marketing Plan is Contains a mission statement, situation analysis, marketing objectives, strategies, tactics and programs of monitoring and control.<br /> Retailer is Another term for travel agents who sell travel products directly to consumers.<br /> Room Allocation is A limited number of rooms or seats available to wholesalers to free sell.<br />';
questions[39]='Cover is~Each diner at a restaurant.~A comparison between costs and benefits.~between peak and off peak periods when business is stronger, but has room for growth.~The brochure produced by a wholesaler that extends for a full year period.~Business variations across the seasons.~A~1~1~ Cost Benefit Analysis is A comparison between costs and benefits.<br /> Cover is Each diner at a restaurant.<br /> Mainstream Brochure is The brochure produced by a wholesaler that extends for a full year period.<br /> Seasonality is Business variations across the seasons.<br /> Shoulder Period is between peak and off peak periods when business is stronger, but has room for growth.<br />';
questions[40]='CRS is~Central Reservations System.~Estimated time of arrival.~Bureau of Tourism Research now part of Tourism Australia (now known as TRA).~The sustainable competitive edge that the product has over other products.~Someone who leaves their own area (usually going a distance of a minimum of 50 to 100 kilometres) and stays overnight.~A~1~1~ BTR is Bureau of Tourism Research now part of Tourism Australia (now known as TRA).<br /> CRS is Central Reservations System.<br /> ETA is Estimated time of arrival.<br /> Tourist is Someone who leaves their own area (usually going a distance of a minimum of 50 to 100 kilometres) and stays overnight.<br /> Unique Selling Proposition is The sustainable competitive edge that the product has over other products.<br />';
questions[41]='Demographic Profile is~Personal information about customers used to understand their buying or selling preferences, e.g. age, income, gender.~Business Licence Information Service.~A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.~The same as a tourist however they are usually staying in private homes and their principal reason for travel is to visit friends or relatives.~Tourist Attractions and Signposting Assessment Committee.~A~1~1~ BLIS is Business Licence Information Service.<br /> Demographic Profile is Personal information about customers used to understand their buying or selling preferences, e.g. age, income, gender.<br /> TASAC is Tourist Attractions and Signposting Assessment Committee.<br /> Visiting Friends and Relatives is The same as a tourist however they are usually staying in private homes and their principal reason for travel is to visit friends or relatives.<br /> Visitor Information Centre is A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.<br />';
questions[42]='Deposit Money is~paid to secure a reservation.~The division of the total market into groups of customers with common characteristics.~A paid advertisement in the print media that resembles a story or editorial comment.~Passengers.~Business Enterprise Centre.~A~1~1~ Advertorial is A paid advertisement in the print media that resembles a story or editorial comment.<br /> BEC is Business Enterprise Centre.<br /> Deposit Money is paid to secure a reservation.<br /> Market Segmentation is The division of the total market into groups of customers with common characteristics.<br /> PAX is Passengers.<br />';
questions[43]='Destination is~A hotel, resort, attraction, city, region or state.~The accommodation rate quoted to the public.~Involves the use of structured questions in order to provide uniform results which are representative of the desired population.~Travel offered as a reward for top performance and the business that develops, markets and operates these programs.~A travel agent.~A~1~1~ Destination is A hotel, resort, attraction, city, region or state.<br /> Gross Rate is The accommodation rate quoted to the public.<br /> Incentive Travel is Travel offered as a reward for top performance and the business that develops, markets and operates these programs.<br /> Quantitative Research is Involves the use of structured questions in order to provide uniform results which are representative of the desired population.<br /> Rack Rate is The accommodation rate quoted to the public.<br /> Retail Agent is A travel agent.<br />';
questions[44]='Destination Marketing is~Advertising and promotions, aimed at consumer and trade, designed to build awareness and desire to travel to a particular location.~Computerised systems used by travel agencies offering airline, hotel, car rental and tours to determine availability and arrange bookings.~Internationale Tourismus Borse, the International Tourism Exchange held in Berlin.~Estimated time of arrival.~Regional Tourism Organisation.~A~1~1~ Destination Marketing is Advertising and promotions, aimed at consumer and trade, designed to build awareness and desire to travel to a particular location.<br /> ETA is Estimated time of arrival.<br /> ITB is Internationale Tourismus Borse, the International Tourism Exchange held in Berlin.<br /> Reservation Systems is Computerised systems used by travel agencies offering airline, hotel, car rental and tours to determine availability and arrange bookings.<br /> RTO is Regional Tourism Organisation.<br />';
questions[45]='Discounted Fare is~Negotiated air fare for convention, trade show, meeting, group and corporate travel.~Costs of goods that vary when purchased eg fuel and food.~Travel offered as a reward for top performance and the business that develops, markets and operates these programs.~A travel agent.~Special bonus commission for reaching pre-determined levels of sales over and above the normal average net commissions paid.~A~1~1~ Discounted Fare is Negotiated air fare for convention, trade show, meeting, group and corporate travel.<br /> Incentive Travel is Travel offered as a reward for top performance and the business that develops, markets and operates these programs.<br /> Override Commission is Special bonus commission for reaching pre-determined levels of sales over and above the normal average net commissions paid.<br /> Retail Agent is A travel agent.<br /> Variable Costs is Costs of goods that vary when purchased eg fuel and food.<br />';
questions[46]='Discretionary Costs is~Costs over which an operator has control, e.g. salaries, marketing, training.~Annual Trade Show where wholesalers present their products to travel agents.~The individuals and organisations who are  potentially involved in developing policy, strategy, initiatives and decision-making.~A facility or landmark which is visually synonymous with a destination.~A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.~A~1~1~ Discretionary Costs is Costs over which an operator has control, e.g. salaries, marketing, training.<br /> Icon is A facility or landmark which is visually synonymous with a destination.<br /> Stakeholders is The individuals and organisations who are  potentially involved in developing policy, strategy, initiatives and decision-making.<br /> Talkabout is Annual Trade Show where wholesalers present their products to travel agents.<br /> Visitor Information Centre is A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.<br />';
questions[47]='Distribution is~A marketing term used to describe the physical means by which a product or service is made known to customers.~An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.~A percentage of the total product cost paid to travel agents for selling the product to the consumer.~Annual Trade Show where wholesalers present their products to travel agents.~The time of year when tourist activity and rates are at their lowest.~A~1~1~ Commissions is A percentage of the total product cost paid to travel agents for selling the product to the consumer.<br /> Co-operative Partner is An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.<br /> Distribution is A marketing term used to describe the physical means by which a product or service is made known to customers.<br /> Low Season is The time of year when tourist activity and rates are at their lowest.<br /> Talkabout is Annual Trade Show where wholesalers present their products to travel agents.<br />';
questions[48]='Direct Bookings is~Reservations made directly with the operator.~An educational session in which travel agents, tour operators, tour wholesalers or other members of the travel trade congregate to receive briefings about tourism destinations.~A customer with a reservation at a restaurant, hotel etc who fails to show up and does not cancel.~Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.~Australian Tourism Export Council formerly known as ITOA.~A~1~1~ ATEC is Australian Tourism Export Council formerly known as ITOA.<br /> Business Travel is Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.<br /> Direct Bookings is Reservations made directly with the operator.<br /> No Show is A customer with a reservation at a restaurant, hotel etc who fails to show up and does not cancel.<br /> Sales Seminar is An educational session in which travel agents, tour operators, tour wholesalers or other members of the travel trade congregate to receive briefings about tourism destinations.<br />';
questions[49]='Documentation is~All the tickets and vouchers that are sent to agents by a wholesaler.~An assessment tour of a destination or facility by a meeting planner~Agents with a formal arrangement with a wholesaler who prefers to use their product.~The time of year when tourist activity and rates charged are normally at their highest.~The number of times an advertisement appears during a given campaign.~A~1~1~ Documentation is All the tickets and vouchers that are sent to agents by a wholesaler.<br /> Frequency is The number of times an advertisement appears during a given campaign.<br /> High Season is The time of year when tourist activity and rates charged are normally at their highest.<br /> Preferred Agents is Agents with a formal arrangement with a wholesaler who prefers to use their product.<br /> Site Inspection is An assessment tour of a destination or facility by a meeting planner<br />';
questions[50]='Domestic Market is~Australians travelling within their own country.~Chambers of Commerce serve as an advocate for the community and business as well as a resource for consumers and businesses.~The same as a tourist, however they have a less fixed itinerary.~Internationale Tourismus Borse, the International Tourism Exchange held in Berlin.~The intrastate market.~A~1~1~ Chambers of Commerce is Chambers of Commerce serve as an advocate for the community and business as well as a resource for consumers and businesses.<br /> Domestic Market is Australians travelling within their own country.<br /> ITB is Internationale Tourismus Borse, the International Tourism Exchange held in Berlin.<br /> Local Market is The intrastate market.<br /> Traveller is The same as a tourist, however they have a less fixed itinerary.<br />';
questions[51]='ETA is~Estimated time of arrival.~Leisure and other travel including travel for business, medical care, education, etc. All tourism is travel, but not all travel is tourism.~A tax added to the price of a hotel room.~Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.~A scheme designed to ensure continuous provision of quality service and product by tourism operators.~A~1~1~ ATE is Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.<br /> Bed Tax is A tax added to the price of a hotel room.<br /> ETA is Estimated time of arrival.<br /> Tourism Accreditation is A scheme designed to ensure continuous provision of quality service and product by tourism operators.<br /> Travel is Leisure and other travel including travel for business, medical care, education, etc. All tourism is travel, but not all travel is tourism.<br />';
questions[52]='ETD is~Estimated time of departure.~Local tourism marketing organisations specialising in developing conventions, meetings, conferences and visitation to a city or region.~The time of year when tourist activity and rates are at their lowest.~The accommodation rate quoted to the public.~A very useful statistic that is calculated by dividing total sales of rooms during a set period by the total number of rooms occupied during that period.~A~1~1~ Average rate per room occupied is A very useful statistic that is calculated by dividing total sales of rooms during a set period by the total number of rooms occupied during that period.<br /> Convention and Visitors Bureau is Local tourism marketing organisations specialising in developing conventions, meetings, conferences and visitation to a city or region.<br /> ETD is Estimated time of departure.<br /> Gross Rate is The accommodation rate quoted to the public.<br /> Low Season is The time of year when tourist activity and rates are at their lowest.<br /> Rack Rate is The accommodation rate quoted to the public.<br />';
questions[53]='Familiarisation Tours is~Organised free trips for travel agents, tour operators, tour wholesalers or journalists~Business Licence Information Service.~The individuals and organisations who are  potentially involved in developing policy, strategy, initiatives and decision-making.~A limited number of rooms or seats available to wholesalers to free sell.~Business that continues to return, thereby generating increased profits.~A~1~1~ Allotment is A limited number of rooms or seats available to wholesalers to free sell.<br /> BLIS is Business Licence Information Service.<br /> Familiarisation Tours is Organised free trips for travel agents, tour operators, tour wholesalers or journalists<br /> Repeat Business is Business that continues to return, thereby generating increased profits.<br /> Room Allocation is A limited number of rooms or seats available to wholesalers to free sell.<br /> Stakeholders is The individuals and organisations who are  potentially involved in developing policy, strategy, initiatives and decision-making.<br />';
questions[54]='Feasibility Study is~A technique used to assess the financial potential of a proposed development.~Computer/reservation system used by some travel agents.~Exhibition of tourism goods and services to the industry.~Roads and Traffic Authority.~The accommodation rate quoted to the public.~A~1~1~ ATLAS is Computer/reservation system used by some travel agents.<br /> Feasibility Study is A technique used to assess the financial potential of a proposed development.<br /> Gross Rate is The accommodation rate quoted to the public.<br /> Rack Rate is The accommodation rate quoted to the public.<br /> RTA is Roads and Traffic Authority.<br /> Trade Show is Exhibition of tourism goods and services to the industry.<br />';
questions[55]='Feature is~An article in a travel publication or a characteristic of a service or product, eg price,convenience, safety or quality.~Bed and Breakfast facility (usually not more than six rooms).~The owner and/or manager of the product.~Hotel rooms, airline tickets or other travel services held for a specific client.~Reservations made directly with the operator.~A~1~1~ B & B is Bed and Breakfast facility (usually not more than six rooms).<br /> Booked is Hotel rooms, airline tickets or other travel services held for a specific client.<br /> Direct Bookings is Reservations made directly with the operator.<br /> Feature is An article in a travel publication or a characteristic of a service or product, eg price,convenience, safety or quality.<br /> Operator is The owner and/or manager of the product.<br />';
questions[56]='FIT (Free Independent Traveller) is~These travellers travel independently, not in a group, usually by rental car or public transport.~Recognised transport operators eg bus, ship or air.~The number of times an advertisement appears during a given campaign.~A paid advertisement in the print media that resembles a story or editorial comment.~A percentage indicating the number of bed nights sold (compared to the number available) in a hotel, resort, motel or destination.~A~1~1~ Advertorial is A paid advertisement in the print media that resembles a story or editorial comment.<br /> Carriers is Recognised transport operators eg bus, ship or air.<br /> FIT (Free Independent Traveller) is These travellers travel independently, not in a group, usually by rental car or public transport.<br /> Frequency is The number of times an advertisement appears during a given campaign.<br /> Occupancy Rate is A percentage indicating the number of bed nights sold (compared to the number available) in a hotel, resort, motel or destination.<br />';
questions[57]='Fixed Costs is~Do not vary and include costs that the operator has no control over eg rates, licences etc.~Group travel where individuals purchase a group package in which they will travel with others along a pre-set itinerary.~Computerised systems used by travel agencies offering airline, hotel, car rental and tours to determine availability and arrange bookings.~Another term for travel agents who sell travel products directly to consumers.~An article in a travel publication or a characteristic of a service or product, eg price,convenience, safety or quality.~A~1~1~ Feature is An article in a travel publication or a characteristic of a service or product, eg price,convenience, safety or quality.<br /> Fixed Costs is Do not vary and include costs that the operator has no control over eg rates, licences etc.<br /> GIT (Group Independent Travel) is Group travel where individuals purchase a group package in which they will travel with others along a pre-set itinerary.<br /> Reservation Systems is Computerised systems used by travel agencies offering airline, hotel, car rental and tours to determine availability and arrange bookings.<br /> Retailer is Another term for travel agents who sell travel products directly to consumers.<br />';
questions[58]='Fly/Drive is~A package tour concept that includes a minimum of round-trip or one-way air travel and rental car to the destination.~Marketing programs involving two or more participating companies, institutions or organisations.~Government Statutory Authority responsible for international and domestic tourism marketing and research and forecasts for the sector.~Free of charge.~A hotel, motel, inn, lodge or other accommodation facility as well as tour, attraction or activity.~A~1~1~ Co-operative Marketing is Marketing programs involving two or more participating companies, institutions or organisations.<br /> Fly/Drive is A package tour concept that includes a minimum of round-trip or one-way air travel and rental car to the destination.<br /> FOC is Free of charge.<br /> Product is A hotel, motel, inn, lodge or other accommodation facility as well as tour, attraction or activity.<br /> Tourism Australia is Government Statutory Authority responsible for international and domestic tourism marketing and research and forecasts for the sector.<br />';
questions[59]='FOC is~Free of charge.~Do not vary and include costs that the operator has no control over eg rates, licences etc.~The number of times an advertisement appears during a given campaign.~The same as a tourist, however they have a less fixed itinerary.~Lower than the rack rate.~A~1~1~ Fixed Costs is Do not vary and include costs that the operator has no control over eg rates, licences etc.<br /> FOC is Free of charge.<br /> Frequency is The number of times an advertisement appears during a given campaign.<br /> Standby Rate is Lower than the rack rate.<br /> Traveller is The same as a tourist, however they have a less fixed itinerary.<br />';
questions[60]='Frequency is~The number of times an advertisement appears during a given campaign.~A marketing term used to describe the physical means by which a product or service is made known to customers.~A technique used to assess the financial potential of a proposed development.~Group travel in which a previously organised group travels together, usually on a custom itinerary.~A man-made or natural facility, location or activity that offers an item or items of specific interest.~A~1~1~ Attraction is A man-made or natural facility, location or activity that offers an item or items of specific interest.<br /> Charter Group is Group travel in which a previously organised group travels together, usually on a custom itinerary.<br /> Distribution is A marketing term used to describe the physical means by which a product or service is made known to customers.<br /> Feasibility Study is A technique used to assess the financial potential of a proposed development.<br /> Frequency is The number of times an advertisement appears during a given campaign.<br />';
questions[61]='Free Sell is~A travel component (room or seat) allotted to a wholesaler so they can sell, and confirm the booking, directly with the client.~Those businesses that provide industry products like accommodation, transportation, car rentals, restaurants and attractions.~Advertising funded by two or more destinations and/or suppliers.~Accredited Visitor Information Centre.~Tourist Attractions and Signposting Assessment Committee.~A~1~1~ AVIC is Accredited Visitor Information Centre.<br /> Co-op Advertising is Advertising funded by two or more destinations and/or suppliers.<br /> Free Sell is A travel component (room or seat) allotted to a wholesaler so they can sell, and confirm the booking, directly with the client.<br /> Suppliers is Those businesses that provide industry products like accommodation, transportation, car rentals, restaurants and attractions.<br /> TASAC is Tourist Attractions and Signposting Assessment Committee.<br />';
questions[62]='Fulfilment Servicing is~consumers and trade who request information as a result of advertising or promotional programs (e.g. brochure, website). Service often includes an 1800 number, sales staff and distribution of materials.~Refers to any product or service that is bought by or sold to consumers of trade including accommodation, attractions, events, restaurants, transportation, etc.~A limited number of rooms or seats available to wholesalers to free sell.~The number of times an advertisement appears during a given campaign.~The percentage of business within a market category.~A~1~1~ Allotment is A limited number of rooms or seats available to wholesalers to free sell.<br /> Frequency is The number of times an advertisement appears during a given campaign.<br /> Fulfilment Servicing is consumers and trade who request information as a result of advertising or promotional programs (e.g. brochure, website). Service often includes an 1800 number, sales staff and distribution of materials.<br /> Market Share is The percentage of business within a market category.<br /> Room Allocation is A limited number of rooms or seats available to wholesalers to free sell.<br /> Travel Product is Refers to any product or service that is bought by or sold to consumers of trade including accommodation, attractions, events, restaurants, transportation, etc.<br />';
questions[63]='Galileo is~Airline reservation system.~Travel operators who work with international wholesalers packaging holidays for overseas travellers, in liaison with Australian suppliers.~A scheme designed to ensure continuous provision of quality service and product by tourism operators.~A man-made or natural facility, location or activity that offers an item or items of specific interest.~Estimated time of arrival.~A~1~1~ Attraction is A man-made or natural facility, location or activity that offers an item or items of specific interest.<br /> ETA is Estimated time of arrival.<br /> Galileo is Airline reservation system.<br /> Inbound Operator is Travel operators who work with international wholesalers packaging holidays for overseas travellers, in liaison with Australian suppliers.<br /> Tourism Accreditation is A scheme designed to ensure continuous provision of quality service and product by tourism operators.<br />';
questions[64]='Gateway is~A major airport, rail or bus centre through which tourists and travellers enter from outside the region.~Term used to refer to a completed sale by a destination, convention centre, facility, hotel or supplier (ie convention, meeting, trade show or group business booking).~A person or organisation that creates packages for retail travel agents.~Roads and Traffic Authority.~Advertising funded by two or more destinations and/or suppliers.~A~1~1~ Booking is Term used to refer to a completed sale by a destination, convention centre, facility, hotel or supplier (ie convention, meeting, trade show or group business booking).<br /> Co-op Advertising is Advertising funded by two or more destinations and/or suppliers.<br /> Gateway is A major airport, rail or bus centre through which tourists and travellers enter from outside the region.<br /> RTA is Roads and Traffic Authority.<br /> Wholesaler is A person or organisation that creates packages for retail travel agents.<br />';
questions[65]='GIT (Group Independent Travel) is~Group travel where individuals purchase a group package in which they will travel with others along a pre-set itinerary.~Central Booking Office.~The accommodation rate quoted to the public.~An educational session in which travel agents, tour operators, tour wholesalers or other members of the travel trade congregate to receive briefings about tourism destinations.~paid to secure a reservation.~A~1~1~ CBO is Central Booking Office.<br /> Deposit Money is paid to secure a reservation.<br /> GIT (Group Independent Travel) is Group travel where individuals purchase a group package in which they will travel with others along a pre-set itinerary.<br /> Gross Rate is The accommodation rate quoted to the public.<br /> Rack Rate is The accommodation rate quoted to the public.<br /> Sales Seminar is An educational session in which travel agents, tour operators, tour wholesalers or other members of the travel trade congregate to receive briefings about tourism destinations.<br />';
questions[66]='Gross Rate is~The accommodation rate quoted to the public.~A news article or feature story written by the subject of the story for delivery and potential placement in the media.~Research study to analyse whether advertising respondents actually were converted to travellers as a result of advertising and follow-up material.~The percentage of business within a market category.~Australian Institute of Travel and Tourism.~A~1~1~ AITT is Australian Institute of Travel and Tourism.<br /> Conversion Study is Research study to analyse whether advertising respondents actually were converted to travellers as a result of advertising and follow-up material.<br /> Gross Rate is The accommodation rate quoted to the public.<br /> Market Share is The percentage of business within a market category.<br /> Press/Media Release is A news article or feature story written by the subject of the story for delivery and potential placement in the media.<br /> Rack Rate is The accommodation rate quoted to the public.<br />';
questions[67]='Group Rate is~Negotiated hotel rate for convention, trade show, meeting, tour or incentive groups.~Arrival notification report used by wholesale agents.~Tourism Research Australia~A travel agent.~Organised trips for travel writers for the purpose of assisting them in developing stories about tourist destinations. Often journalists travel independently, though with the assistance of a state tourism office.~A~1~1~ ANR is Arrival notification report used by wholesale agents.<br /> Group Rate is Negotiated hotel rate for convention, trade show, meeting, tour or incentive groups.<br /> Media Visits is Organised trips for travel writers for the purpose of assisting them in developing stories about tourist destinations. Often journalists travel independently, though with the assistance of a state tourism office.<br /> Retail Agent is A travel agent.<br /> TRA is Tourism Research Australia<br />';
questions[68]='Group Travel is~A prepaid tour usually with a set itinerary and number of travellers.~Rate of fare quoted and published by a travel industry supplier.~Advertising funded by two or more destinations and/or suppliers.~Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.~Packages that are specifically designed for attendees of a particular convention or meeting.~A~1~1~ Business Travel is Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.<br /> Co-op Advertising is Advertising funded by two or more destinations and/or suppliers.<br /> Group Travel is A prepaid tour usually with a set itinerary and number of travellers.<br /> Pre and Post Convention Tours is Packages that are specifically designed for attendees of a particular convention or meeting.<br /> Tariff is Rate of fare quoted and published by a travel industry supplier.<br />';
questions[69]='GSA (General Sales Agent) is~A person who acts on behalf of a product or service for promotion and sales purposes.~Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.~Someone who leaves their own area (usually going a distance of a minimum of 50 to 100 kilometres) and stays overnight.~A paid advertisement in the print media that resembles a story or editorial comment.~A very useful statistic that is calculated by dividing total sales of rooms during a set period by the total number of rooms occupied during that period.~A~1~1~ Advertorial is A paid advertisement in the print media that resembles a story or editorial comment.<br /> Average rate per room occupied is A very useful statistic that is calculated by dividing total sales of rooms during a set period by the total number of rooms occupied during that period.<br /> GSA (General Sales Agent) is A person who acts on behalf of a product or service for promotion and sales purposes.<br /> Seasonal Travel is Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.<br /> Tourist is Someone who leaves their own area (usually going a distance of a minimum of 50 to 100 kilometres) and stays overnight.<br />';
questions[70]='High Season is~The time of year when tourist activity and rates charged are normally at their highest.~A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.~Another term for travel agents who sell travel products directly to consumers.~Special bonus commission for reaching pre-determined levels of sales over and above the normal average net commissions paid.~Advertising funded by two or more destinations and/or suppliers.~A~1~1~ Co-op Advertising is Advertising funded by two or more destinations and/or suppliers.<br /> High Season is The time of year when tourist activity and rates charged are normally at their highest.<br /> Override Commission is Special bonus commission for reaching pre-determined levels of sales over and above the normal average net commissions paid.<br /> Package is A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.<br /> Retailer is Another term for travel agents who sell travel products directly to consumers.<br />';
questions[71]='Hospitality Industry is~Another term for the tourism industry usually associated with hotel and restaurant operators.~Youth Hostels Association.~Rate of fare quoted and published by a travel industry supplier.~All the tickets and vouchers that are sent to agents by a wholesaler.~Australian Bureau of Statistics.~A~1~1~ ABS is Australian Bureau of Statistics.<br /> Documentation is All the tickets and vouchers that are sent to agents by a wholesaler.<br /> Hospitality Industry is Another term for the tourism industry usually associated with hotel and restaurant operators.<br /> Tariff is Rate of fare quoted and published by a travel industry supplier.<br /> YHA is Youth Hostels Association.<br />';
questions[72]='IATA is~International Air Transport Association.~The percentage of people within a specific target audience reached by an advertising campaign.~Regional Tourism Organisation.~Airlines advanced purchase fare.~The owner and/or manager of the product.~A~1~1~ APEX is Airlines advanced purchase fare.<br /> IATA is International Air Transport Association.<br /> Operator is The owner and/or manager of the product.<br /> Reach is The percentage of people within a specific target audience reached by an advertising campaign.<br /> RTO is Regional Tourism Organisation.<br />';
questions[73]='Inbound Operator is~Travel operators who work with international wholesalers packaging holidays for overseas travellers, in liaison with Australian suppliers.~A customer with a reservation at a restaurant, hotel etc who fails to show up and does not cancel.~Local tourism marketing organisations specialising in developing conventions, meetings, conferences and visitation to a city or region.~An individual who arranges travel for individuals or groups.~The mix of media (radio, print, television, direct marketing, etc) to bring your product to the attention of consumers.~A~1~1~ Convention and Visitors Bureau is Local tourism marketing organisations specialising in developing conventions, meetings, conferences and visitation to a city or region.<br /> Inbound Operator is Travel operators who work with international wholesalers packaging holidays for overseas travellers, in liaison with Australian suppliers.<br /> Marketing Mix is The mix of media (radio, print, television, direct marketing, etc) to bring your product to the attention of consumers.<br /> No Show is A customer with a reservation at a restaurant, hotel etc who fails to show up and does not cancel.<br /> Travel Agent is An individual who arranges travel for individuals or groups.<br />';
questions[74]='Inbound Travellers is~Overseas travellers coming to Australia.~Costs of goods that vary when purchased eg fuel and food.~Travel operators who work with international wholesalers packaging holidays for overseas travellers, in liaison with Australian suppliers.~The time of year when tourist activity and rates charged are normally at their highest.~The process of keeping track of available tourism product.~A~1~1~ High Season is The time of year when tourist activity and rates charged are normally at their highest.<br /> Inbound Operator is Travel operators who work with international wholesalers packaging holidays for overseas travellers, in liaison with Australian suppliers.<br /> Inbound Travellers is Overseas travellers coming to Australia.<br /> Inventory is The process of keeping track of available tourism product.<br /> Variable Costs is Costs of goods that vary when purchased eg fuel and food.<br />';
questions[75]='ITB is~Internationale Tourismus Borse, the International Tourism Exchange held in Berlin.~Business variations across the seasons.~A member of the travel trade who reserves room blocks from accommodation or co-ordinates the development of a travel product.~Advertising and promotions, aimed at consumer and trade, designed to build awareness and desire to travel to a particular location.~Australian Bureau of Statistics.~A~1~1~ ABS is Australian Bureau of Statistics.<br /> Buyer is A member of the travel trade who reserves room blocks from accommodation or co-ordinates the development of a travel product.<br /> Destination Marketing is Advertising and promotions, aimed at consumer and trade, designed to build awareness and desire to travel to a particular location.<br /> ITB is Internationale Tourismus Borse, the International Tourism Exchange held in Berlin.<br /> Seasonality is Business variations across the seasons.<br />';
questions[76]='Icon is~A facility or landmark which is visually synonymous with a destination.~Research which obtains in-depth, open-ended responses allowing respondents to put answers in their own words.~The intrastate market.~An individual who arranges travel for individuals or groups.~Hotel rooms held without deposit.~A~1~1~ Block Booking is Hotel rooms held without deposit.<br /> Icon is A facility or landmark which is visually synonymous with a destination.<br /> Local Market is The intrastate market.<br /> Qualitative Research is Research which obtains in-depth, open-ended responses allowing respondents to put answers in their own words.<br /> Travel Agent is An individual who arranges travel for individuals or groups.<br />';
questions[77]='Incentive House is~A package tour operator, wholesaler or travel agency that primarily organises, packages and sells incentive travel.~Those businesses that provide industry products like accommodation, transportation, car rentals, restaurants and attractions.~An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.~Building Marketing and promotional programs designed to increase attendance at conventions, trade shows, meetings, and events.~Government Statutory Authority responsible for international and domestic tourism marketing and research and forecasts for the sector.~A~1~1~ Attendance is Building Marketing and promotional programs designed to increase attendance at conventions, trade shows, meetings, and events.<br /> Co-operative Partner is An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.<br /> Incentive House is A package tour operator, wholesaler or travel agency that primarily organises, packages and sells incentive travel.<br /> Suppliers is Those businesses that provide industry products like accommodation, transportation, car rentals, restaurants and attractions.<br /> Tourism Australia is Government Statutory Authority responsible for international and domestic tourism marketing and research and forecasts for the sector.<br />';
questions[78]='Incentive Travel is~Travel offered as a reward for top performance and the business that develops, markets and operates these programs.~A hotel, resort, attraction, city, region or state.~A promotional piece that depicts a destination, accommodation or attraction and provides space for copy to be added at a later date.~Lower than the rack rate.~The same as a tourist, however they have a less fixed itinerary.~A~1~1~ Destination is A hotel, resort, attraction, city, region or state.<br /> Incentive Travel is Travel offered as a reward for top performance and the business that develops, markets and operates these programs.<br /> Shells is A promotional piece that depicts a destination, accommodation or attraction and provides space for copy to be added at a later date.<br /> Standby Rate is Lower than the rack rate.<br /> Traveller is The same as a tourist, however they have a less fixed itinerary.<br />';
questions[79]='Inclusive Tour is~A tour program that includes a variety of features for a single rate (airfare, accommodation, sightseeing, performances, etc).~No charge is made for the item or service offered.~A limited number of rooms or seats available to wholesalers to free sell.~Recognised transport operators eg bus, ship or air.~between peak and off peak periods when business is stronger, but has room for growth.~A~1~1~ Allotment is A limited number of rooms or seats available to wholesalers to free sell.<br /> Carriers is Recognised transport operators eg bus, ship or air.<br /> Complimentary is No charge is made for the item or service offered.<br /> Inclusive Tour is A tour program that includes a variety of features for a single rate (airfare, accommodation, sightseeing, performances, etc).<br /> Room Allocation is A limited number of rooms or seats available to wholesalers to free sell.<br /> Shoulder Period is between peak and off peak periods when business is stronger, but has room for growth.<br />';
questions[80]='International Marketing is~Marketing a destination, product or service to consumers and the trade outside of Australia.~Roads and Traffic Authority.~A tour program that includes a variety of features for a single rate (airfare, accommodation, sightseeing, performances, etc).~Someone who leaves their own area (usually going a distance of a minimum of 50 to 100 kilometres) and stays overnight.~Travel operators who work with international wholesalers packaging holidays for overseas travellers, in liaison with Australian suppliers.~A~1~1~ Inbound Operator is Travel operators who work with international wholesalers packaging holidays for overseas travellers, in liaison with Australian suppliers.<br /> Inclusive Tour is A tour program that includes a variety of features for a single rate (airfare, accommodation, sightseeing, performances, etc).<br /> International Marketing is Marketing a destination, product or service to consumers and the trade outside of Australia.<br /> RTA is Roads and Traffic Authority.<br /> Tourist is Someone who leaves their own area (usually going a distance of a minimum of 50 to 100 kilometres) and stays overnight.<br />';
questions[81]='Itinerary is~Detailed description of a traveller\'s journey as shown on their tickets; can also include accommodation and other pre-arranged activities.~International Air Transport Association.~A facility or landmark which is visually synonymous with a destination.~Negotiated air fare for convention, trade show, meeting, group and corporate travel.~Packages that are specifically designed for attendees of a particular convention or meeting.~A~1~1~ Discounted Fare is Negotiated air fare for convention, trade show, meeting, group and corporate travel.<br /> IATA is International Air Transport Association.<br /> Icon is A facility or landmark which is visually synonymous with a destination.<br /> Itinerary is Detailed description of a traveller\'s journey as shown on their tickets; can also include accommodation and other pre-arranged activities.<br /> Pre and Post Convention Tours is Packages that are specifically designed for attendees of a particular convention or meeting.<br />';
questions[82]='Inventory is~The process of keeping track of available tourism product.~A travel component (room or seat) allotted to a wholesaler so they can sell, and confirm the booking, directly with the client.~The rate provided to wholesalers and tour operators that can be marked up to sell to the customer.~A news article or feature story written by the subject of the story for delivery and potential placement in the media.~Costs of goods that vary when purchased eg fuel and food.~A~1~1~ Free Sell is A travel component (room or seat) allotted to a wholesaler so they can sell, and confirm the booking, directly with the client.<br /> Inventory is The process of keeping track of available tourism product.<br /> Nett Rate is The rate provided to wholesalers and tour operators that can be marked up to sell to the customer.<br /> Press/Media Release is A news article or feature story written by the subject of the story for delivery and potential placement in the media.<br /> Variable Costs is Costs of goods that vary when purchased eg fuel and food.<br />';
questions[83]='Leisure Travel is~Travel for recreational, educational, sightseeing, relaxing and other purposes.~A major airport, rail or bus centre through which tourists and travellers enter from outside the region.~Internationale Tourismus Borse, the International Tourism Exchange held in Berlin.~Chambers of Commerce serve as an advocate for the community and business as well as a resource for consumers and businesses.~Computer/reservation system used by some travel agents.~A~1~1~ ATLAS is Computer/reservation system used by some travel agents.<br /> Chambers of Commerce is Chambers of Commerce serve as an advocate for the community and business as well as a resource for consumers and businesses.<br /> Gateway is A major airport, rail or bus centre through which tourists and travellers enter from outside the region.<br /> ITB is Internationale Tourismus Borse, the International Tourism Exchange held in Berlin.<br /> Leisure Travel is Travel for recreational, educational, sightseeing, relaxing and other purposes.<br />';
questions[84]='LGA is~Local Government Authority.~Research which obtains in-depth, open-ended responses allowing respondents to put answers in their own words.~An article in a travel publication or a characteristic of a service or product, eg price,convenience, safety or quality.~A tour program that includes a variety of features for a single rate (airfare, accommodation, sightseeing, performances, etc).~Each diner at a restaurant.~A~1~1~ Cover is Each diner at a restaurant.<br /> Feature is An article in a travel publication or a characteristic of a service or product, eg price,convenience, safety or quality.<br /> Inclusive Tour is A tour program that includes a variety of features for a single rate (airfare, accommodation, sightseeing, performances, etc).<br /> LGA is Local Government Authority.<br /> Qualitative Research is Research which obtains in-depth, open-ended responses allowing respondents to put answers in their own words.<br />';
questions[85]='LTA is~Local Tourist Association.~An individual or company that sells tour packages and tour product to travel agents.~Chambers of Commerce serve as an advocate for the community and business as well as a resource for consumers and businesses.~Australian Institute of Travel and Tourism.~Hotel rooms held without deposit.~A~1~1~ AITT is Australian Institute of Travel and Tourism.<br /> Block Booking is Hotel rooms held without deposit.<br /> Chambers of Commerce is Chambers of Commerce serve as an advocate for the community and business as well as a resource for consumers and businesses.<br /> LTA is Local Tourist Association.<br /> Tour Wholesaler is An individual or company that sells tour packages and tour product to travel agents.<br />';
questions[86]='Local Market is~The intrastate market.~A person or organisation that creates packages for retail travel agents.~The same as a tourist, however they have a less fixed itinerary.~Bureau of Tourism Research now part of Tourism Australia (now known as TRA).~Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.~A~1~1~ BTR is Bureau of Tourism Research now part of Tourism Australia (now known as TRA).<br /> Business Travel is Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.<br /> Local Market is The intrastate market.<br /> Traveller is The same as a tourist, however they have a less fixed itinerary.<br /> Wholesaler is A person or organisation that creates packages for retail travel agents.<br />';
questions[87]='Low Season is~The time of year when tourist activity and rates are at their lowest.~Refers to any product or service that is bought by or sold to consumers of trade including accommodation, attractions, events, restaurants, transportation, etc.~Negotiated air fare for convention, trade show, meeting, group and corporate travel.~The individuals and organisations who are  potentially involved in developing policy, strategy, initiatives and decision-making.~A package tour concept that includes a minimum of round-trip or one-way air travel and rental car to the destination.~A~1~1~ Discounted Fare is Negotiated air fare for convention, trade show, meeting, group and corporate travel.<br /> Fly/Drive is A package tour concept that includes a minimum of round-trip or one-way air travel and rental car to the destination.<br /> Low Season is The time of year when tourist activity and rates are at their lowest.<br /> Stakeholders is The individuals and organisations who are  potentially involved in developing policy, strategy, initiatives and decision-making.<br /> Travel Product is Refers to any product or service that is bought by or sold to consumers of trade including accommodation, attractions, events, restaurants, transportation, etc.<br />';
questions[88]='Mainstream Brochure is~The brochure produced by a wholesaler that extends for a full year period.~A man-made or natural facility, location or activity that offers an item or items of specific interest.~The division of the total market into groups of customers with common characteristics.~Rate of fare quoted and published by a travel industry supplier.~Airline reservation system.~A~1~1~ Attraction is A man-made or natural facility, location or activity that offers an item or items of specific interest.<br /> Galileo is Airline reservation system.<br /> Mainstream Brochure is The brochure produced by a wholesaler that extends for a full year period.<br /> Market Segmentation is The division of the total market into groups of customers with common characteristics.<br /> Tariff is Rate of fare quoted and published by a travel industry supplier.<br />';
questions[89]='Market Segmentation is~The division of the total market into groups of customers with common characteristics.~Local Government Authority.~Group travel where individuals purchase a group package in which they will travel with others along a pre-set itinerary.~Free of charge.~Business variations across the seasons.~A~1~1~ FOC is Free of charge.<br /> GIT (Group Independent Travel) is Group travel where individuals purchase a group package in which they will travel with others along a pre-set itinerary.<br /> LGA is Local Government Authority.<br /> Market Segmentation is The division of the total market into groups of customers with common characteristics.<br /> Seasonality is Business variations across the seasons.<br />';
questions[90]='Market Share is~The percentage of business within a market category.~Business Licence Information Service.~A promotional piece that depicts a destination, accommodation or attraction and provides space for copy to be added at a later date.~Advertising and promotions, aimed at consumer and trade, designed to build awareness and desire to travel to a particular location.~Involves the use of structured questions in order to provide uniform results which are representative of the desired population.~A~1~1~ BLIS is Business Licence Information Service.<br /> Destination Marketing is Advertising and promotions, aimed at consumer and trade, designed to build awareness and desire to travel to a particular location.<br /> Market Share is The percentage of business within a market category.<br /> Quantitative Research is Involves the use of structured questions in order to provide uniform results which are representative of the desired population.<br /> Shells is A promotional piece that depicts a destination, accommodation or attraction and provides space for copy to be added at a later date.<br />';
questions[91]='Market Volume is~The total number of travellers within a market category.~Those businesses that provide industry products like accommodation, transportation, car rentals, restaurants and attractions.~Another term for the tourism industry usually associated with hotel and restaurant operators.~A scheme designed to ensure continuous provision of quality service and product by tourism operators.~A very useful statistic that is calculated by dividing total sales of rooms during a set period by the total number of rooms occupied during that period.~A~1~1~ Average rate per room occupied is A very useful statistic that is calculated by dividing total sales of rooms during a set period by the total number of rooms occupied during that period.<br /> Hospitality Industry is Another term for the tourism industry usually associated with hotel and restaurant operators.<br /> Market Volume is The total number of travellers within a market category.<br /> Suppliers is Those businesses that provide industry products like accommodation, transportation, car rentals, restaurants and attractions.<br /> Tourism Accreditation is A scheme designed to ensure continuous provision of quality service and product by tourism operators.<br />';
questions[92]='Marketing Environment is~All the outside factors that an operator has no control over and which affect their business, including government policy, technological changes, societal changes, competition and industry trends.~An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.~The dollar amount generated from a customer transaction after deducting all the fixed, variable and discretionary costs~Business Enterprise Centre.~A marketing term used to describe the physical means by which a product or service is made known to customers.~A~1~1~ BEC is Business Enterprise Centre.<br /> Co-operative Partner is An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.<br /> Distribution is A marketing term used to describe the physical means by which a product or service is made known to customers.<br /> Marketing Environment is All the outside factors that an operator has no control over and which affect their business, including government policy, technological changes, societal changes, competition and industry trends.<br /> Yield is The dollar amount generated from a customer transaction after deducting all the fixed, variable and discretionary costs<br />';
questions[93]='Marketing Mix is~The mix of media (radio, print, television, direct marketing, etc) to bring your product to the attention of consumers.~Leisure and other travel including travel for business, medical care, education, etc. All tourism is travel, but not all travel is tourism.~Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.~A package tour operator, wholesaler or travel agency that primarily organises, packages and sells incentive travel.~These travellers travel independently, not in a group, usually by rental car or public transport.~A~1~1~ ATE is Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.<br /> FIT (Free Independent Traveller) is These travellers travel independently, not in a group, usually by rental car or public transport.<br /> Incentive House is A package tour operator, wholesaler or travel agency that primarily organises, packages and sells incentive travel.<br /> Marketing Mix is The mix of media (radio, print, television, direct marketing, etc) to bring your product to the attention of consumers.<br /> Travel is Leisure and other travel including travel for business, medical care, education, etc. All tourism is travel, but not all travel is tourism.<br />';
questions[94]='Marketing Plan is~Contains a mission statement, situation analysis, marketing objectives, strategies, tactics and programs of monitoring and control.~A promotional and sales trip co-ordinated by a state tourism office, convention and visitors bureau or key industry member~Leisure and other travel including travel for business, medical care, education, etc. All tourism is travel, but not all travel is tourism.~Airline reservation system.~A tour program that includes a variety of features for a single rate (airfare, accommodation, sightseeing, performances, etc).~A~1~1~ Galileo is Airline reservation system.<br /> Inclusive Tour is A tour program that includes a variety of features for a single rate (airfare, accommodation, sightseeing, performances, etc).<br /> Marketing Plan is Contains a mission statement, situation analysis, marketing objectives, strategies, tactics and programs of monitoring and control.<br /> Mission is A promotional and sales trip co-ordinated by a state tourism office, convention and visitors bureau or key industry member<br /> Travel is Leisure and other travel including travel for business, medical care, education, etc. All tourism is travel, but not all travel is tourism.<br />';
questions[95]='Media Release is~See press release.~Another term for travel agents who sell travel products directly to consumers.~Marketing a destination, product or service to consumers and the trade outside of Australia.~The individuals and organisations who are  potentially involved in developing policy, strategy, initiatives and decision-making.~A paid advertisement in the print media that resembles a story or editorial comment.~A~1~1~ Advertorial is A paid advertisement in the print media that resembles a story or editorial comment.<br /> International Marketing is Marketing a destination, product or service to consumers and the trade outside of Australia.<br /> Media Release is See press release.<br /> Retailer is Another term for travel agents who sell travel products directly to consumers.<br /> Stakeholders is The individuals and organisations who are  potentially involved in developing policy, strategy, initiatives and decision-making.<br />';
questions[96]='Media Visits is~Organised trips for travel writers for the purpose of assisting them in developing stories about tourist destinations. Often journalists travel independently, though with the assistance of a state tourism office.~Tourism Research Australia~Australian Tourism Export Council formerly known as ITOA.~Estimated time of departure.~Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.~A~1~1~ ATE is Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.<br /> ATEC is Australian Tourism Export Council formerly known as ITOA.<br /> ETD is Estimated time of departure.<br /> Media Visits is Organised trips for travel writers for the purpose of assisting them in developing stories about tourist destinations. Often journalists travel independently, though with the assistance of a state tourism office.<br /> TRA is Tourism Research Australia<br />';
questions[97]='Mission is~A promotional and sales trip co-ordinated by a state tourism office, convention and visitors bureau or key industry member~The process of keeping track of available tourism product.~An individual or company that sells tour packages and tour product to travel agents.~Computer/reservation system used by some travel agents.~Organised free trips for travel agents, tour operators, tour wholesalers or journalists~A~1~1~ ATLAS is Computer/reservation system used by some travel agents.<br /> Familiarisation Tours is Organised free trips for travel agents, tour operators, tour wholesalers or journalists<br /> Inventory is The process of keeping track of available tourism product.<br /> Mission is A promotional and sales trip co-ordinated by a state tourism office, convention and visitors bureau or key industry member<br /> Tour Wholesaler is An individual or company that sells tour packages and tour product to travel agents.<br />';
questions[98]='Nett Rate is~The rate provided to wholesalers and tour operators that can be marked up to sell to the customer.~Another term for travel agents who sell travel products directly to consumers.~Business variations across the seasons.~Suppliers of tourist services and products.~The intrastate market.~A~1~1~ Local Market is The intrastate market.<br /> Nett Rate is The rate provided to wholesalers and tour operators that can be marked up to sell to the customer.<br /> Providers is Suppliers of tourist services and products.<br /> Retailer is Another term for travel agents who sell travel products directly to consumers.<br /> Seasonality is Business variations across the seasons.<br />';
questions[99]='No Show is~A customer with a reservation at a restaurant, hotel etc who fails to show up and does not cancel.~A tax added to the price of a hotel room.~The dollar amount generated from a customer transaction after deducting all the fixed, variable and discretionary costs~The time of year when tourist activity and rates are at their lowest.~A single travel component. Grouped together tour components form a package.~A~1~1~ Bed Tax is A tax added to the price of a hotel room.<br /> Low Season is The time of year when tourist activity and rates are at their lowest.<br /> No Show is A customer with a reservation at a restaurant, hotel etc who fails to show up and does not cancel.<br /> Tourism Component is A single travel component. Grouped together tour components form a package.<br /> Yield is The dollar amount generated from a customer transaction after deducting all the fixed, variable and discretionary costs<br />';
questions[100]='Occupancy Rate is~A percentage indicating the number of bed nights sold (compared to the number available) in a hotel, resort, motel or destination.~A customer with a reservation at a restaurant, hotel etc who fails to show up and does not cancel.~A person or organisation that creates packages for retail travel agents.~Business that continues to return, thereby generating increased profits.~A scheme designed to ensure continuous provision of quality service and product by tourism operators.~A~1~1~ No Show is A customer with a reservation at a restaurant, hotel etc who fails to show up and does not cancel.<br /> Occupancy Rate is A percentage indicating the number of bed nights sold (compared to the number available) in a hotel, resort, motel or destination.<br /> Repeat Business is Business that continues to return, thereby generating increased profits.<br /> Tourism Accreditation is A scheme designed to ensure continuous provision of quality service and product by tourism operators.<br /> Wholesaler is A person or organisation that creates packages for retail travel agents.<br />';
questions[101]='Operator is~The owner and/or manager of the product.~A news article or feature story written by the subject of the story for delivery and potential placement in the media.~See press release.~Local Government Authority.~Business variations across the seasons.~A~1~1~ LGA is Local Government Authority.<br /> Media Release is See press release.<br /> Operator is The owner and/or manager of the product.<br /> Press/Media Release is A news article or feature story written by the subject of the story for delivery and potential placement in the media.<br /> Seasonality is Business variations across the seasons.<br />';
questions[102]='Override Commission is~Special bonus commission for reaching pre-determined levels of sales over and above the normal average net commissions paid.~Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.~No charge is made for the item or service offered.~paid to secure a reservation.~Computerised systems used by travel agencies offering airline, hotel, car rental and tours to determine availability and arrange bookings.~A~1~1~ ATE is Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.<br /> Complimentary is No charge is made for the item or service offered.<br /> Deposit Money is paid to secure a reservation.<br /> Override Commission is Special bonus commission for reaching pre-determined levels of sales over and above the normal average net commissions paid.<br /> Reservation Systems is Computerised systems used by travel agencies offering airline, hotel, car rental and tours to determine availability and arrange bookings.<br />';
questions[103]='Package is~A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.~A guest is pre-assigned a room by the property to be available upon arrival.~A specific group at which marketing activities are directed.~Involves the use of structured questions in order to provide uniform results which are representative of the desired population.~Local Government Authority.~A~1~1~ LGA is Local Government Authority.<br /> Package is A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.<br /> Pre-Registration is A guest is pre-assigned a room by the property to be available upon arrival.<br /> Quantitative Research is Involves the use of structured questions in order to provide uniform results which are representative of the desired population.<br /> Target Market is A specific group at which marketing activities are directed.<br />';
questions[104]='PATA is~Pacific Asia Travel Association.~Australian Institute of Travel and Tourism.~The brochure produced by a wholesaler that extends for a full year period.~A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.~Involves the use of structured questions in order to provide uniform results which are representative of the desired population.~A~1~1~ AITT is Australian Institute of Travel and Tourism.<br /> Mainstream Brochure is The brochure produced by a wholesaler that extends for a full year period.<br /> PATA is Pacific Asia Travel Association.<br /> Quantitative Research is Involves the use of structured questions in order to provide uniform results which are representative of the desired population.<br /> Visitor Information Centre is A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.<br />';
questions[105]='PAX is~Passengers.~Agents with a formal arrangement with a wholesaler who prefers to use their product.~Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.~All the outside factors that an operator has no control over and which affect their business, including government policy, technological changes, societal changes, competition and industry trends.~A person or organisation that creates packages for retail travel agents.~A~1~1~ Marketing Environment is All the outside factors that an operator has no control over and which affect their business, including government policy, technological changes, societal changes, competition and industry trends.<br /> PAX is Passengers.<br /> Preferred Agents is Agents with a formal arrangement with a wholesaler who prefers to use their product.<br /> Seasonal Travel is Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.<br /> Wholesaler is A person or organisation that creates packages for retail travel agents.<br />';
questions[106]='Preferred Agents is~Agents with a formal arrangement with a wholesaler who prefers to use their product.~Lower than the rack rate.~A single travel component. Grouped together tour components form a package.~Suppliers of tourist services and products.~Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.~A~1~1~ Preferred Agents is Agents with a formal arrangement with a wholesaler who prefers to use their product.<br /> Providers is Suppliers of tourist services and products.<br /> Seasonal Travel is Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.<br /> Standby Rate is Lower than the rack rate.<br /> Tourism Component is A single travel component. Grouped together tour components form a package.<br />';
questions[107]='Press/Media Release is~A news article or feature story written by the subject of the story for delivery and potential placement in the media.~Hotel rooms, airline tickets or other travel services held for a specific client.~All the outside factors that an operator has no control over and which affect their business, including government policy, technological changes, societal changes, competition and industry trends.~Exhibition of tourism goods and services to the industry.~Estimated time of arrival.~A~1~1~ Booked is Hotel rooms, airline tickets or other travel services held for a specific client.<br /> ETA is Estimated time of arrival.<br /> Marketing Environment is All the outside factors that an operator has no control over and which affect their business, including government policy, technological changes, societal changes, competition and industry trends.<br /> Press/Media Release is A news article or feature story written by the subject of the story for delivery and potential placement in the media.<br /> Trade Show is Exhibition of tourism goods and services to the industry.<br />';
questions[108]='Pre and Post Convention Tours is~Packages that are specifically designed for attendees of a particular convention or meeting.~A specific group at which marketing activities are directed.~The total number of travellers within a market category.~Advertising and promotions, aimed at consumer and trade, designed to build awareness and desire to travel to a particular location.~A single travel component. Grouped together tour components form a package.~A~1~1~ Destination Marketing is Advertising and promotions, aimed at consumer and trade, designed to build awareness and desire to travel to a particular location.<br /> Market Volume is The total number of travellers within a market category.<br /> Pre and Post Convention Tours is Packages that are specifically designed for attendees of a particular convention or meeting.<br /> Target Market is A specific group at which marketing activities are directed.<br /> Tourism Component is A single travel component. Grouped together tour components form a package.<br />';
questions[109]='Pre-Registration is~A guest is pre-assigned a room by the property to be available upon arrival.~A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.~An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.~Local Tourist Association.~Travel for recreational, educational, sightseeing, relaxing and other purposes.~A~1~1~ Co-operative Partner is An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.<br /> Leisure Travel is Travel for recreational, educational, sightseeing, relaxing and other purposes.<br /> LTA is Local Tourist Association.<br /> Package is A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.<br /> Pre-Registration is A guest is pre-assigned a room by the property to be available upon arrival.<br />';
questions[110]='Product is~A hotel, motel, inn, lodge or other accommodation facility as well as tour, attraction or activity.~A man-made or natural facility, location or activity that offers an item or items of specific interest.~The division of the total market into groups of customers with common characteristics.~An assessment tour of a destination or facility by a meeting planner~Costs of goods that vary when purchased eg fuel and food.~A~1~1~ Attraction is A man-made or natural facility, location or activity that offers an item or items of specific interest.<br /> Market Segmentation is The division of the total market into groups of customers with common characteristics.<br /> Product is A hotel, motel, inn, lodge or other accommodation facility as well as tour, attraction or activity.<br /> Site Inspection is An assessment tour of a destination or facility by a meeting planner<br /> Variable Costs is Costs of goods that vary when purchased eg fuel and food.<br />';
questions[111]='Providers is~Suppliers of tourist services and products.~The same as a tourist, however they have a less fixed itinerary.~Central Booking Office.~Passengers.~Pacific Asia Travel Association.~A~1~1~ CBO is Central Booking Office.<br /> PATA is Pacific Asia Travel Association.<br /> PAX is Passengers.<br /> Providers is Suppliers of tourist services and products.<br /> Traveller is The same as a tourist, however they have a less fixed itinerary.<br />';
questions[112]='Qualitative Research is~Research which obtains in-depth, open-ended responses allowing respondents to put answers in their own words.~Organised free trips for travel agents, tour operators, tour wholesalers or journalists~Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.~The accommodation rate quoted to the public.~Annual Trade Show where wholesalers present their products to travel agents.~A~1~1~ Business Travel is Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.<br /> Familiarisation Tours is Organised free trips for travel agents, tour operators, tour wholesalers or journalists<br /> Gross Rate is The accommodation rate quoted to the public.<br /> Qualitative Research is Research which obtains in-depth, open-ended responses allowing respondents to put answers in their own words.<br /> Rack Rate is The accommodation rate quoted to the public.<br /> Talkabout is Annual Trade Show where wholesalers present their products to travel agents.<br />';
questions[113]='Quantitative Research is~Involves the use of structured questions in order to provide uniform results which are representative of the desired population.~Each diner at a restaurant.~A percentage of the total product cost paid to travel agents for selling the product to the consumer.~Confirmation slip, advice notice or pre-payment instrument that is exchanged for the travel service.~Airline reservation system.~A~1~1~ Commissions is A percentage of the total product cost paid to travel agents for selling the product to the consumer.<br /> Cover is Each diner at a restaurant.<br /> Galileo is Airline reservation system.<br /> Quantitative Research is Involves the use of structured questions in order to provide uniform results which are representative of the desired population.<br /> Voucher is Confirmation slip, advice notice or pre-payment instrument that is exchanged for the travel service.<br />';
questions[114]='Rack Rate is~The accommodation rate quoted to the public.~A news article or feature story written by the subject of the story for delivery and potential placement in the media.~A limited number of rooms or seats available to wholesalers to free sell.~Chambers of Commerce serve as an advocate for the community and business as well as a resource for consumers and businesses.~Travel offered as a reward for top performance and the business that develops, markets and operates these programs.~A~1~1~ Allotment is A limited number of rooms or seats available to wholesalers to free sell.<br /> Chambers of Commerce is Chambers of Commerce serve as an advocate for the community and business as well as a resource for consumers and businesses.<br /> Gross Rate is The accommodation rate quoted to the public.<br /> Incentive Travel is Travel offered as a reward for top performance and the business that develops, markets and operates these programs.<br /> Press/Media Release is A news article or feature story written by the subject of the story for delivery and potential placement in the media.<br /> Rack Rate is The accommodation rate quoted to the public.<br /> Room Allocation is A limited number of rooms or seats available to wholesalers to free sell.<br />';
questions[115]='Reach is~The percentage of people within a specific target audience reached by an advertising campaign.~A very useful statistic that is calculated by dividing total sales of rooms during a set period by the total number of rooms occupied during that period.~Marketing programs involving two or more participating companies, institutions or organisations.~Pacific Asia Travel Association.~A marketing term used to describe the physical means by which a product or service is made known to customers.~A~1~1~ Average rate per room occupied is A very useful statistic that is calculated by dividing total sales of rooms during a set period by the total number of rooms occupied during that period.<br /> Co-operative Marketing is Marketing programs involving two or more participating companies, institutions or organisations.<br /> Distribution is A marketing term used to describe the physical means by which a product or service is made known to customers.<br /> PATA is Pacific Asia Travel Association.<br /> Reach is The percentage of people within a specific target audience reached by an advertising campaign.<br />';
questions[116]='Repeat Business is~Business that continues to return, thereby generating increased profits.~The time of year when tourist activity and rates are at their lowest.~Involves the use of structured questions in order to provide uniform results which are representative of the desired population.~A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.~An individual who arranges travel for individuals or groups.~A~1~1~ Low Season is The time of year when tourist activity and rates are at their lowest.<br /> Package is A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.<br /> Quantitative Research is Involves the use of structured questions in order to provide uniform results which are representative of the desired population.<br /> Repeat Business is Business that continues to return, thereby generating increased profits.<br /> Travel Agent is An individual who arranges travel for individuals or groups.<br />';
questions[117]='Reservation is~The advance booking of a travel product or component.~Australian Federation of Travel Agents.~Australian Tourism Export Council formerly known as ITOA.~Bed and Breakfast facility (usually not more than six rooms).~Someone who leaves their own area (usually going a distance of a minimum of 50 to 100 kilometres) and stays overnight.~A~1~1~ AFTA is Australian Federation of Travel Agents.<br /> ATEC is Australian Tourism Export Council formerly known as ITOA.<br /> B & B is Bed and Breakfast facility (usually not more than six rooms).<br /> Reservation is The advance booking of a travel product or component.<br /> Tourist is Someone who leaves their own area (usually going a distance of a minimum of 50 to 100 kilometres) and stays overnight.<br />';
questions[118]='Reservation Systems is~Computerised systems used by travel agencies offering airline, hotel, car rental and tours to determine availability and arrange bookings.~The time of year when tourist activity and rates are at their lowest.~A man-made or natural facility, location or activity that offers an item or items of specific interest.~The accommodation rate quoted to the public.~A technique used to assess the financial potential of a proposed development.~A~1~1~ Attraction is A man-made or natural facility, location or activity that offers an item or items of specific interest.<br /> Feasibility Study is A technique used to assess the financial potential of a proposed development.<br /> Gross Rate is The accommodation rate quoted to the public.<br /> Low Season is The time of year when tourist activity and rates are at their lowest.<br /> Rack Rate is The accommodation rate quoted to the public.<br /> Reservation Systems is Computerised systems used by travel agencies offering airline, hotel, car rental and tours to determine availability and arrange bookings.<br />';
questions[119]='Retail Agent is~A travel agent.~Reservations made directly with the operator.~The time of year when tourist activity and rates charged are normally at their highest.~A scheme designed to ensure continuous provision of quality service and product by tourism operators.~A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.~A~1~1~ Direct Bookings is Reservations made directly with the operator.<br /> High Season is The time of year when tourist activity and rates charged are normally at their highest.<br /> Package is A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.<br /> Retail Agent is A travel agent.<br /> Tourism Accreditation is A scheme designed to ensure continuous provision of quality service and product by tourism operators.<br />';
questions[120]='Retailer is~Another term for travel agents who sell travel products directly to consumers.~Bureau of Tourism Research now part of Tourism Australia (now known as TRA).~Arrival notification report used by wholesale agents.~A guest is pre-assigned a room by the property to be available upon arrival.~Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.~A~1~1~ ANR is Arrival notification report used by wholesale agents.<br /> BTR is Bureau of Tourism Research now part of Tourism Australia (now known as TRA).<br /> Business Travel is Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.<br /> Pre-Registration is A guest is pre-assigned a room by the property to be available upon arrival.<br /> Retailer is Another term for travel agents who sell travel products directly to consumers.<br />';
questions[121]='Room Allocation is~A limited number of rooms or seats available to wholesalers to free sell.~Marketing a destination, product or service to consumers and the trade outside of Australia.~Airline reservation system.~A hotel, resort, attraction, city, region or state.~paid to secure a reservation.~A~1~1~ Allotment is A limited number of rooms or seats available to wholesalers to free sell.<br /> Deposit Money is paid to secure a reservation.<br /> Destination is A hotel, resort, attraction, city, region or state.<br /> Galileo is Airline reservation system.<br /> International Marketing is Marketing a destination, product or service to consumers and the trade outside of Australia.<br /> Room Allocation is A limited number of rooms or seats available to wholesalers to free sell.<br />';
questions[122]='RTA is~Roads and Traffic Authority.~The rate provided to wholesalers and tour operators that can be marked up to sell to the customer.~The brochure produced by a wholesaler that extends for a full year period.~Australians travelling within their own country.~Business that continues to return, thereby generating increased profits.~A~1~1~ Domestic Market is Australians travelling within their own country.<br /> Mainstream Brochure is The brochure produced by a wholesaler that extends for a full year period.<br /> Nett Rate is The rate provided to wholesalers and tour operators that can be marked up to sell to the customer.<br /> Repeat Business is Business that continues to return, thereby generating increased profits.<br /> RTA is Roads and Traffic Authority.<br />';
questions[123]='RTO is~Regional Tourism Organisation.~Free of charge.~Leisure and other travel including travel for business, medical care, education, etc. All tourism is travel, but not all travel is tourism.~A tax added to the price of a hotel room.~A hotel, resort, attraction, city, region or state.~A~1~1~ Bed Tax is A tax added to the price of a hotel room.<br /> Destination is A hotel, resort, attraction, city, region or state.<br /> FOC is Free of charge.<br /> RTO is Regional Tourism Organisation.<br /> Travel is Leisure and other travel including travel for business, medical care, education, etc. All tourism is travel, but not all travel is tourism.<br />';
questions[124]='Sales Seminar is~An educational session in which travel agents, tour operators, tour wholesalers or other members of the travel trade congregate to receive briefings about tourism destinations.~Accredited Visitor Information Centre.~Computer/reservation system used by some travel agents.~A prepaid tour usually with a set itinerary and number of travellers.~Regional Tourism Organisation.~A~1~1~ ATLAS is Computer/reservation system used by some travel agents.<br /> AVIC is Accredited Visitor Information Centre.<br /> Group Travel is A prepaid tour usually with a set itinerary and number of travellers.<br /> RTO is Regional Tourism Organisation.<br /> Sales Seminar is An educational session in which travel agents, tour operators, tour wholesalers or other members of the travel trade congregate to receive briefings about tourism destinations.<br />';
questions[125]='Seasonality is~Business variations across the seasons.~Local Tourist Association.~Organised trips for travel writers for the purpose of assisting them in developing stories about tourist destinations. Often journalists travel independently, though with the assistance of a state tourism office.~The intrastate market.~Government Statutory Authority responsible for international and domestic tourism marketing and research and forecasts for the sector.~A~1~1~ LTA is Local Tourist Association.<br /> Local Market is The intrastate market.<br /> Media Visits is Organised trips for travel writers for the purpose of assisting them in developing stories about tourist destinations. Often journalists travel independently, though with the assistance of a state tourism office.<br /> Seasonality is Business variations across the seasons.<br /> Tourism Australia is Government Statutory Authority responsible for international and domestic tourism marketing and research and forecasts for the sector.<br />';
questions[126]='Seasonal Travel is~Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.~Hotel rooms held without deposit.~Internationale Tourismus Borse, the International Tourism Exchange held in Berlin.~Australian Tourist Commission now part of Tourism Australia.~Airlines advanced purchase fare.~A~1~1~ APEX is Airlines advanced purchase fare.<br /> ATC is Australian Tourist Commission now part of Tourism Australia.<br /> Block Booking is Hotel rooms held without deposit.<br /> ITB is Internationale Tourismus Borse, the International Tourism Exchange held in Berlin.<br /> Seasonal Travel is Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.<br />';
questions[127]='Shoulder Period is~between peak and off peak periods when business is stronger, but has room for growth.~Travel offered as a reward for top performance and the business that develops, markets and operates these programs.~A travel component (room or seat) allotted to a wholesaler so they can sell, and confirm the booking, directly with the client.~consumers and trade who request information as a result of advertising or promotional programs (e.g. brochure, website). Service often includes an 1800 number, sales staff and distribution of materials.~The same as a tourist however they are usually staying in private homes and their principal reason for travel is to visit friends or relatives.~A~1~1~ Free Sell is A travel component (room or seat) allotted to a wholesaler so they can sell, and confirm the booking, directly with the client.<br /> Fulfilment Servicing is consumers and trade who request information as a result of advertising or promotional programs (e.g. brochure, website). Service often includes an 1800 number, sales staff and distribution of materials.<br /> Incentive Travel is Travel offered as a reward for top performance and the business that develops, markets and operates these programs.<br /> Shoulder Period is between peak and off peak periods when business is stronger, but has room for growth.<br /> Visiting Friends and Relatives is The same as a tourist however they are usually staying in private homes and their principal reason for travel is to visit friends or relatives.<br />';
questions[128]='Share is~room in a hotel, motel, B&B or cabin etc.~A man-made or natural facility, location or activity that offers an item or items of specific interest.~Travel for recreational, educational, sightseeing, relaxing and other purposes.~Marketing programs involving two or more participating companies, institutions or organisations.~See press release.~A~1~1~ Attraction is A man-made or natural facility, location or activity that offers an item or items of specific interest.<br /> Co-operative Marketing is Marketing programs involving two or more participating companies, institutions or organisations.<br /> Leisure Travel is Travel for recreational, educational, sightseeing, relaxing and other purposes.<br /> Media Release is See press release.<br /> Share is room in a hotel, motel, B&B or cabin etc.<br />';
questions[129]='Shells is~A promotional piece that depicts a destination, accommodation or attraction and provides space for copy to be added at a later date.~Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.~Computer/reservation system used by some travel agents.~Business Enterprise Centre.~A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.~A~1~1~ ATLAS is Computer/reservation system used by some travel agents.<br /> BEC is Business Enterprise Centre.<br /> Business Travel is Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.<br /> Shells is A promotional piece that depicts a destination, accommodation or attraction and provides space for copy to be added at a later date.<br /> Visitor Information Centre is A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.<br />';
questions[130]='Site Inspection is~An assessment tour of a destination or facility by a meeting planner~Passengers.~A travel component (room or seat) allotted to a wholesaler so they can sell, and confirm the booking, directly with the client.~Australian Tourism Export Council formerly known as ITOA.~A package tour concept that includes a minimum of round-trip or one-way air travel and rental car to the destination.~A~1~1~ ATEC is Australian Tourism Export Council formerly known as ITOA.<br /> Fly/Drive is A package tour concept that includes a minimum of round-trip or one-way air travel and rental car to the destination.<br /> Free Sell is A travel component (room or seat) allotted to a wholesaler so they can sell, and confirm the booking, directly with the client.<br /> PAX is Passengers.<br /> Site Inspection is An assessment tour of a destination or facility by a meeting planner<br />';
questions[131]='Standby Rate is~Lower than the rack rate.~A prepaid tour usually with a set itinerary and number of travellers.~These travellers travel independently, not in a group, usually by rental car or public transport.~Local Tourist Association.~All the tickets and vouchers that are sent to agents by a wholesaler.~A~1~1~ Documentation is All the tickets and vouchers that are sent to agents by a wholesaler.<br /> FIT (Free Independent Traveller) is These travellers travel independently, not in a group, usually by rental car or public transport.<br /> Group Travel is A prepaid tour usually with a set itinerary and number of travellers.<br /> LTA is Local Tourist Association.<br /> Standby Rate is Lower than the rack rate.<br />';
questions[132]='Stakeholders is~The individuals and organisations who are  potentially involved in developing policy, strategy, initiatives and decision-making.~Group travel where individuals purchase a group package in which they will travel with others along a pre-set itinerary.~Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.~A tax added to the price of a hotel room.~Travel offered as a reward for top performance and the business that develops, markets and operates these programs.~A~1~1~ ATE is Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.<br /> Bed Tax is A tax added to the price of a hotel room.<br /> GIT (Group Independent Travel) is Group travel where individuals purchase a group package in which they will travel with others along a pre-set itinerary.<br /> Incentive Travel is Travel offered as a reward for top performance and the business that develops, markets and operates these programs.<br /> Stakeholders is The individuals and organisations who are  potentially involved in developing policy, strategy, initiatives and decision-making.<br />';
questions[133]='Suppliers is~Those businesses that provide industry products like accommodation, transportation, car rentals, restaurants and attractions.~The accommodation rate quoted to the public.~Another term for the tourism industry usually associated with hotel and restaurant operators.~See press release.~The brochure produced by a wholesaler that extends for a full year period.~A~1~1~ Gross Rate is The accommodation rate quoted to the public.<br /> Hospitality Industry is Another term for the tourism industry usually associated with hotel and restaurant operators.<br /> Mainstream Brochure is The brochure produced by a wholesaler that extends for a full year period.<br /> Media Release is See press release.<br /> Rack Rate is The accommodation rate quoted to the public.<br /> Suppliers is Those businesses that provide industry products like accommodation, transportation, car rentals, restaurants and attractions.<br />';
questions[134]='Talkabout is~Annual Trade Show where wholesalers present their products to travel agents.~No charge is made for the item or service offered.~All the tickets and vouchers that are sent to agents by a wholesaler.~A person who acts on behalf of a product or service for promotion and sales purposes.~The number of times an advertisement appears during a given campaign.~A~1~1~ Complimentary is No charge is made for the item or service offered.<br /> Documentation is All the tickets and vouchers that are sent to agents by a wholesaler.<br /> Frequency is The number of times an advertisement appears during a given campaign.<br /> GSA (General Sales Agent) is A person who acts on behalf of a product or service for promotion and sales purposes.<br /> Talkabout is Annual Trade Show where wholesalers present their products to travel agents.<br />';
questions[135]='Target Market is~A specific group at which marketing activities are directed.~Reservations made directly with the operator.~A technique used to assess the financial potential of a proposed development.~Hotel rooms held without deposit.~Group travel in which a previously organised group travels together, usually on a custom itinerary.~A~1~1~ Block Booking is Hotel rooms held without deposit.<br /> Charter Group is Group travel in which a previously organised group travels together, usually on a custom itinerary.<br /> Direct Bookings is Reservations made directly with the operator.<br /> Feasibility Study is A technique used to assess the financial potential of a proposed development.<br /> Target Market is A specific group at which marketing activities are directed.<br />';
questions[136]='Tariff is~Rate of fare quoted and published by a travel industry supplier.~A facility or landmark which is visually synonymous with a destination.~Group travel where individuals purchase a group package in which they will travel with others along a pre-set itinerary.~Detailed description of a traveller\'s journey as shown on their tickets; can also include accommodation and other pre-arranged activities.~The intrastate market.~A~1~1~ GIT (Group Independent Travel) is Group travel where individuals purchase a group package in which they will travel with others along a pre-set itinerary.<br /> Icon is A facility or landmark which is visually synonymous with a destination.<br /> Itinerary is Detailed description of a traveller\'s journey as shown on their tickets; can also include accommodation and other pre-arranged activities.<br /> Local Market is The intrastate market.<br /> Tariff is Rate of fare quoted and published by a travel industry supplier.<br />';
questions[137]='TASAC is~Tourist Attractions and Signposting Assessment Committee.~A package tour operator, wholesaler or travel agency that primarily organises, packages and sells incentive travel.~The time of year when tourist activity and rates charged are normally at their highest.~Exhibition of tourism goods and services to the industry.~Special bonus commission for reaching pre-determined levels of sales over and above the normal average net commissions paid.~A~1~1~ High Season is The time of year when tourist activity and rates charged are normally at their highest.<br /> Incentive House is A package tour operator, wholesaler or travel agency that primarily organises, packages and sells incentive travel.<br /> Override Commission is Special bonus commission for reaching pre-determined levels of sales over and above the normal average net commissions paid.<br /> TASAC is Tourist Attractions and Signposting Assessment Committee.<br /> Trade Show is Exhibition of tourism goods and services to the industry.<br />';
questions[138]='Tourism Accreditation is~A scheme designed to ensure continuous provision of quality service and product by tourism operators.~Another term for travel agents who sell travel products directly to consumers.~Marketing programs involving two or more participating companies, institutions or organisations.~The percentage of business within a market category.~An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.~A~1~1~ Co-operative Marketing is Marketing programs involving two or more participating companies, institutions or organisations.<br /> Co-operative Partner is An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.<br /> Market Share is The percentage of business within a market category.<br /> Retailer is Another term for travel agents who sell travel products directly to consumers.<br /> Tourism Accreditation is A scheme designed to ensure continuous provision of quality service and product by tourism operators.<br />';
questions[139]='Tourism Australia is~Government Statutory Authority responsible for international and domestic tourism marketing and research and forecasts for the sector.~A comparison between costs and benefits.~Estimated time of arrival.~Travel for recreational, educational, sightseeing, relaxing and other purposes.~Regional Tourism Organisation.~A~1~1~ Cost Benefit Analysis is A comparison between costs and benefits.<br /> ETA is Estimated time of arrival.<br /> Leisure Travel is Travel for recreational, educational, sightseeing, relaxing and other purposes.<br /> RTO is Regional Tourism Organisation.<br /> Tourism Australia is Government Statutory Authority responsible for international and domestic tourism marketing and research and forecasts for the sector.<br />';
questions[140]='Tourism Component is~A single travel component. Grouped together tour components form a package.~A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.~Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.~Computer/reservation system used by some travel agents.~A travel agent.~A~1~1~ ATLAS is Computer/reservation system used by some travel agents.<br /> Package is A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.<br /> Retail Agent is A travel agent.<br /> Seasonal Travel is Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.<br /> Tourism Component is A single travel component. Grouped together tour components form a package.<br />';
questions[141]='TRA is~Tourism Research Australia~A paid advertisement in the print media that resembles a story or editorial comment.~An individual or company that sells tour packages and tour product to travel agents.~Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.~Central Booking Office.~A~1~1~ Advertorial is A paid advertisement in the print media that resembles a story or editorial comment.<br /> CBO is Central Booking Office.<br /> Seasonal Travel is Travel industry business cycles such as high or peak, low or off peak and shoulder season. Peak Primary travel season. Off Peak Period when business is slowest.<br /> TRA is Tourism Research Australia<br /> Tour Wholesaler is An individual or company that sells tour packages and tour product to travel agents.<br />';
questions[142]='Tour Wholesaler is~An individual or company that sells tour packages and tour product to travel agents.~A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.~Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.~A percentage indicating the number of bed nights sold (compared to the number available) in a hotel, resort, motel or destination.~Travel for recreational, educational, sightseeing, relaxing and other purposes.~A~1~1~ ATE is Australian Tourism Exchange. Australia\'s largest international tourism trade show for inbound operators, co-ordinated by Tourism Australia.<br /> Leisure Travel is Travel for recreational, educational, sightseeing, relaxing and other purposes.<br /> Occupancy Rate is A percentage indicating the number of bed nights sold (compared to the number available) in a hotel, resort, motel or destination.<br /> Tour Wholesaler is An individual or company that sells tour packages and tour product to travel agents.<br /> Visitor Information Centre is A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.<br />';
questions[143]='Tourist is~Someone who leaves their own area (usually going a distance of a minimum of 50 to 100 kilometres) and stays overnight.~Travel offered as a reward for top performance and the business that develops, markets and operates these programs.~Detailed description of a traveller\'s journey as shown on their tickets; can also include accommodation and other pre-arranged activities.~Pacific Asia Travel Association.~The time of year when tourist activity and rates charged are normally at their highest.~A~1~1~ High Season is The time of year when tourist activity and rates charged are normally at their highest.<br /> Incentive Travel is Travel offered as a reward for top performance and the business that develops, markets and operates these programs.<br /> Itinerary is Detailed description of a traveller\'s journey as shown on their tickets; can also include accommodation and other pre-arranged activities.<br /> PATA is Pacific Asia Travel Association.<br /> Tourist is Someone who leaves their own area (usually going a distance of a minimum of 50 to 100 kilometres) and stays overnight.<br />';
questions[144]='Trade Show is~Exhibition of tourism goods and services to the industry.~A percentage indicating the number of bed nights sold (compared to the number available) in a hotel, resort, motel or destination.~Tourist Attractions and Signposting Assessment Committee.~The brochure produced by a wholesaler that extends for a full year period.~A limited number of rooms or seats available to wholesalers to free sell.~A~1~1~ Allotment is A limited number of rooms or seats available to wholesalers to free sell.<br /> Mainstream Brochure is The brochure produced by a wholesaler that extends for a full year period.<br /> Occupancy Rate is A percentage indicating the number of bed nights sold (compared to the number available) in a hotel, resort, motel or destination.<br /> Room Allocation is A limited number of rooms or seats available to wholesalers to free sell.<br /> TASAC is Tourist Attractions and Signposting Assessment Committee.<br /> Trade Show is Exhibition of tourism goods and services to the industry.<br />';
questions[145]='Travel is~Leisure and other travel including travel for business, medical care, education, etc. All tourism is travel, but not all travel is tourism.~Refers to any product or service that is bought by or sold to consumers of trade including accommodation, attractions, events, restaurants, transportation, etc.~A technique used to assess the financial potential of a proposed development.~Travel offered as a reward for top performance and the business that develops, markets and operates these programs.~Bureau of Tourism Research now part of Tourism Australia (now known as TRA).~A~1~1~ BTR is Bureau of Tourism Research now part of Tourism Australia (now known as TRA).<br /> Feasibility Study is A technique used to assess the financial potential of a proposed development.<br /> Incentive Travel is Travel offered as a reward for top performance and the business that develops, markets and operates these programs.<br /> Travel is Leisure and other travel including travel for business, medical care, education, etc. All tourism is travel, but not all travel is tourism.<br /> Travel Product is Refers to any product or service that is bought by or sold to consumers of trade including accommodation, attractions, events, restaurants, transportation, etc.<br />';
questions[146]='Travel Agent is~An individual who arranges travel for individuals or groups.~See press release.~An individual or company that sells tour packages and tour product to travel agents.~A prepaid tour usually with a set itinerary and number of travellers.~A percentage of the total product cost paid to travel agents for selling the product to the consumer.~A~1~1~ Commissions is A percentage of the total product cost paid to travel agents for selling the product to the consumer.<br /> Group Travel is A prepaid tour usually with a set itinerary and number of travellers.<br /> Media Release is See press release.<br /> Tour Wholesaler is An individual or company that sells tour packages and tour product to travel agents.<br /> Travel Agent is An individual who arranges travel for individuals or groups.<br />';
questions[147]='Travel Product is~Refers to any product or service that is bought by or sold to consumers of trade including accommodation, attractions, events, restaurants, transportation, etc.~A limited number of rooms or seats available to wholesalers to free sell.~Local Tourist Association.~Government Statutory Authority responsible for international and domestic tourism marketing and research and forecasts for the sector.~Central Booking Office.~A~1~1~ Allotment is A limited number of rooms or seats available to wholesalers to free sell.<br /> CBO is Central Booking Office.<br /> LTA is Local Tourist Association.<br /> Room Allocation is A limited number of rooms or seats available to wholesalers to free sell.<br /> Tourism Australia is Government Statutory Authority responsible for international and domestic tourism marketing and research and forecasts for the sector.<br /> Travel Product is Refers to any product or service that is bought by or sold to consumers of trade including accommodation, attractions, events, restaurants, transportation, etc.<br />';
questions[148]='Travel Industry is~The collective term for tour operators, wholesalers and travel agents, also known as Travel Trade.~All the tickets and vouchers that are sent to agents by a wholesaler.~Youth Hostels Association.~Special bonus commission for reaching pre-determined levels of sales over and above the normal average net commissions paid.~A paid advertisement in the print media that resembles a story or editorial comment.~A~1~1~ Advertorial is A paid advertisement in the print media that resembles a story or editorial comment.<br /> Documentation is All the tickets and vouchers that are sent to agents by a wholesaler.<br /> Override Commission is Special bonus commission for reaching pre-determined levels of sales over and above the normal average net commissions paid.<br /> Travel Industry is The collective term for tour operators, wholesalers and travel agents, also known as Travel Trade.<br /> YHA is Youth Hostels Association.<br />';
questions[149]='Traveller is~The same as a tourist, however they have a less fixed itinerary.~Overseas travellers coming to Australia.~Confirmation slip, advice notice or pre-payment instrument that is exchanged for the travel service.~A travel component (room or seat) allotted to a wholesaler so they can sell, and confirm the booking, directly with the client.~Involves the use of structured questions in order to provide uniform results which are representative of the desired population.~A~1~1~ Free Sell is A travel component (room or seat) allotted to a wholesaler so they can sell, and confirm the booking, directly with the client.<br /> Inbound Travellers is Overseas travellers coming to Australia.<br /> Quantitative Research is Involves the use of structured questions in order to provide uniform results which are representative of the desired population.<br /> Traveller is The same as a tourist, however they have a less fixed itinerary.<br /> Voucher is Confirmation slip, advice notice or pre-payment instrument that is exchanged for the travel service.<br />';
questions[150]='Unique Selling Proposition is~The sustainable competitive edge that the product has over other products.~Hotel rooms held without deposit.~A news article or feature story written by the subject of the story for delivery and potential placement in the media.~Organised free trips for travel agents, tour operators, tour wholesalers or journalists~Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.~A~1~1~ Block Booking is Hotel rooms held without deposit.<br /> Business Travel is Travel for commercial, governmental or educational purposes with leisure as a secondary motivation.<br /> Familiarisation Tours is Organised free trips for travel agents, tour operators, tour wholesalers or journalists<br /> Press/Media Release is A news article or feature story written by the subject of the story for delivery and potential placement in the media.<br /> Unique Selling Proposition is The sustainable competitive edge that the product has over other products.<br />';
questions[151]='Variable Costs is~Costs of goods that vary when purchased eg fuel and food.~A person who acts on behalf of a product or service for promotion and sales purposes.~A hotel, motel, inn, lodge or other accommodation facility as well as tour, attraction or activity.~Australians travelling within their own country.~Packages that are specifically designed for attendees of a particular convention or meeting.~A~1~1~ Domestic Market is Australians travelling within their own country.<br /> GSA (General Sales Agent) is A person who acts on behalf of a product or service for promotion and sales purposes.<br /> Pre and Post Convention Tours is Packages that are specifically designed for attendees of a particular convention or meeting.<br /> Product is A hotel, motel, inn, lodge or other accommodation facility as well as tour, attraction or activity.<br /> Variable Costs is Costs of goods that vary when purchased eg fuel and food.<br />';
questions[152]='Visiting Friends and Relatives is~The same as a tourist however they are usually staying in private homes and their principal reason for travel is to visit friends or relatives.~Lower than the rack rate.~Costs over which an operator has control, e.g. salaries, marketing, training.~Business variations across the seasons.~A news article or feature story written by the subject of the story for delivery and potential placement in the media.~A~1~1~ Discretionary Costs is Costs over which an operator has control, e.g. salaries, marketing, training.<br /> Press/Media Release is A news article or feature story written by the subject of the story for delivery and potential placement in the media.<br /> Seasonality is Business variations across the seasons.<br /> Standby Rate is Lower than the rack rate.<br /> Visiting Friends and Relatives is The same as a tourist however they are usually staying in private homes and their principal reason for travel is to visit friends or relatives.<br />';
questions[153]='Visitor Information Centre is~A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.~Bureau of Tourism Research now part of Tourism Australia (now known as TRA).~A person or organisation that creates packages for retail travel agents.~Australian Federation of Travel Agents.~Marketing a destination, product or service to consumers and the trade outside of Australia.~A~1~1~ AFTA is Australian Federation of Travel Agents.<br /> BTR is Bureau of Tourism Research now part of Tourism Australia (now known as TRA).<br /> International Marketing is Marketing a destination, product or service to consumers and the trade outside of Australia.<br /> Visitor Information Centre is A destination to provide information and sometimes bookings for accommodation, tours, activities and events for visitors to the area.<br /> Wholesaler is A person or organisation that creates packages for retail travel agents.<br />';
questions[154]='Voucher is~Confirmation slip, advice notice or pre-payment instrument that is exchanged for the travel service.~Involves the use of structured questions in order to provide uniform results which are representative of the desired population.~All the outside factors that an operator has no control over and which affect their business, including government policy, technological changes, societal changes, competition and industry trends.~Each diner at a restaurant.~The mix of media (radio, print, television, direct marketing, etc) to bring your product to the attention of consumers.~A~1~1~ Cover is Each diner at a restaurant.<br /> Marketing Environment is All the outside factors that an operator has no control over and which affect their business, including government policy, technological changes, societal changes, competition and industry trends.<br /> Marketing Mix is The mix of media (radio, print, television, direct marketing, etc) to bring your product to the attention of consumers.<br /> Quantitative Research is Involves the use of structured questions in order to provide uniform results which are representative of the desired population.<br /> Voucher is Confirmation slip, advice notice or pre-payment instrument that is exchanged for the travel service.<br />';
questions[155]='Wholesaler is~A person or organisation that creates packages for retail travel agents.~Someone who leaves their own area (usually going a distance of a minimum of 50 to 100 kilometres) and stays overnight.~Overseas travellers coming to Australia.~A customer with a reservation at a restaurant, hotel etc who fails to show up and does not cancel.~A hotel, resort, attraction, city, region or state.~A~1~1~ Destination is A hotel, resort, attraction, city, region or state.<br /> Inbound Travellers is Overseas travellers coming to Australia.<br /> No Show is A customer with a reservation at a restaurant, hotel etc who fails to show up and does not cancel.<br /> Tourist is Someone who leaves their own area (usually going a distance of a minimum of 50 to 100 kilometres) and stays overnight.<br /> Wholesaler is A person or organisation that creates packages for retail travel agents.<br />';
questions[156]='YHA is~Youth Hostels Association.~A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.~The rate provided to wholesalers and tour operators that can be marked up to sell to the customer.~Business that continues to return, thereby generating increased profits.~Annual Trade Show where wholesalers present their products to travel agents.~A~1~1~ Nett Rate is The rate provided to wholesalers and tour operators that can be marked up to sell to the customer.<br /> Package is A fixed price saleable travel product that makes it easy for a traveller to buy and enjoy a destination or several destinations.<br /> Repeat Business is Business that continues to return, thereby generating increased profits.<br /> Talkabout is Annual Trade Show where wholesalers present their products to travel agents.<br /> YHA is Youth Hostels Association.<br />';
questions[157]='Yield is~The dollar amount generated from a customer transaction after deducting all the fixed, variable and discretionary costs~An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.~Australian Federation of Travel Agents.~Refers to any product or service that is bought by or sold to consumers of trade including accommodation, attractions, events, restaurants, transportation, etc.~Comparing results with similar tourism businesses or assessing the business against an industry average.~A~1~1~ AFTA is Australian Federation of Travel Agents.<br /> Benchmarking is Comparing results with similar tourism businesses or assessing the business against an industry average.<br /> Co-operative Partner is An independent firm or organisation which works with a tourism office by providing cash or inkind contributions to expand the marketing impact of the tourism office\'s program.<br /> Travel Product is Refers to any product or service that is bought by or sold to consumers of trade including accommodation, attractions, events, restaurants, transportation, etc.<br /> Yield is The dollar amount generated from a customer transaction after deducting all the fixed, variable and discretionary costs<br />';